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Global Network Delivery Model™ | GNDM™


Our unique global engagement model allows you to choose the sourcing strategy best suited to your business needs. We take a follow-the-sun approach, meaning that no matter where your business is located, we help you keep it running 24/7, while providing a seamless experience across all operations.

GNDM™ leverages our diverse technical, language and domain-specific capabilities to deliver custom, quality solutions faster and in compliance with local regulatory requirements and cultural preferences.

Our GNDM™ consists of three integrated components:

  • A global team of professionals ensuring highly effective and scalable talent management.
  • Integrated quality processes appraised by the Software Engineering Institute enterprise-wide at maturity Level 5 of the CMMi®-DEV and CMMi®-SVC models. We are the first company in the world to hold such a comprehensive appraisal.
  • A multi-tiered technology infrastructure with an interconnected global development network providing better risk management and 24/7 coverage, a state-of-the-art telecoms network and global collaboration tools.

Case Studies

TCS helps BT Wholesale build a better business intelligence platform

BT Wholesale is working with Tata Consultancy Services (TCS) to design and develop a new architecture that can manage and monitor network infrastructure and deliver information to clients in near real time. By leveraging its Global Network Delivery Model™, TCS provides a flexible, cost-effective, 24x7 service for BT Wholesale.

Case Studies

A US-based global professional services firm lowers costs by 30% and increases productivity by over 10%

TCS set up a consolidated multi-shore service delivery model for a global professional services firm, helping the firm reduce costs by over 30% and increase productivity by nearly 15%.

Client Testimonials

Global Application and Infrastructure Support for Alcoa

In this video, Kevin Horner, CIO of Alcoa Global Business Services, discusses the dramatic improvements in cost and service that resulted from outsourcing Alcoa’s global application and infrastructure support to TCS.