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Digital Commerce


Solutions for BFS, Retail and Communication industries


Digital Commerce Solutions 









Respond rapidly to changing customer expectations, build an efficient ecosystem of commerce relationships and drive operational efficiency with TCS’ Digital Commerce Solutions. 


TCS’ Digital Commerce Solutions — Making Digital Transformation Achievable


New technologies continue to change the digital commerce landscape, creating unprecedented challenges for businesses today. Digitally connected customers expect consistent experiences across all channels. Budgets are getting smaller, cycles are getting shorter. Product introductions are more frequent, and supply chains are growing more complex.  

Yet, in the face of rapidly changing customer expectations and an uncertain business landscape, successful digital transformation is achievable. TCS’ Digital Commerce solutions can help you deliver superior customer experiences across all touch points, anticipate and respond quickly to changing customer behavior, and lower operational costs.   

Through deep industry expertise, modular, customizable solutions that meet real needs, and an “experience certainty” commitment, TCS helps businesses stay ahead of customers’ needs and drive down costs.

What TCS Provides

TCS’ Digital Commerce solutions help businesses navigate a path to successful digital transformation. With modular, fully integrated licensed software solutions developed by industry experts specifically for three industries, we help banking and financial services, retail and communications enterprises deliver superior omni-channel experiences while driving down costs. 

  • Digital Commerce for Banking and Financial Services leverages analytics to dramatically improve banking and financial service companies market, sell and service capabilities to efficiently deliver differentiated value to their diverse customer segments. 
  • Digital Commerce for Retail helps retailers to deliver more value to empowered customers, re-define the shopping experience and reduce operational costs by leveraging advanced analytics to dramatically improve their buy, market, sell and service capabilities. 
  • Digital Commerce for Communications applies analytics to help communications service providers (CSPs) and communications device retailers maximize their digital commerce cycle to deliver superior products and customer experiences, monetize data, and drive operational efficiency.

White Papers

IDC Vendor Profile - TCS Digital Software & Solutions Group

The IDC Vendor Profile for TCS' Digital Software & Solutions Group analyzes the reasons behind formation of this group, its corporate and product go-to-market strategies, and its future development.

White Papers

The 3rd Platform: Enabling Digital Transformation

The 3rd Platform, built on a foundation of cloud, mobile, social and Big Data technologies, presents CIOs and line-of-business executives with new risks and unprecedented opportunity. Learn how it is being used to digitally transform entire industries and develop new sources of competitive advantage.

TCS in the News

Analytics: The Key to Customer Experience and Loyalty

In this article, Seeta Hariharan, VP & Head of TCS’ Digital Software & Solutions Group discusses analytics as a significant factor for enhancing customer experience and cultivate loyalty.

TCS in the News

Can Digital Business Make Tata A Software Company?

In an interview with Information Week, Seeta Hariharan, VP & Head, Digital Software & Solutions Group, discusses TCS’ key product offerings in the digital business space. She also outlines the value TCS will add to customers and the advantage it has over competition.