New technologies continue to change the digital commerce landscape, creating unprecedented challenges for businesses today. Digitally connected customers expect consistent experiences across all channels. Budgets are getting smaller, cycles are getting shorter. Product introductions are more frequent, and supply chains are growing more complex.
Yet, in the face of rapidly changing customer expectations and an uncertain business landscape, successful digital transformation is achievable. TCS’ Digital Commerce solutions can help you deliver superior customer experiences across all touch points, anticipate and respond quickly to changing customer behavior, and lower operational costs.
Through deep industry expertise, modular, customizable solutions that meet real needs, and an “experience certainty” commitment, TCS helps businesses stay ahead of customers’ needs and drive down costs.
What TCS Provides
TCS’ Digital Commerce solutions help businesses navigate a path to successful digital transformation. With modular, fully integrated licensed software solutions developed by industry experts specifically for three industries, we help banking and financial services, retail and communications enterprises deliver superior omni-channel experiences while driving down costs.
- Digital Commerce for Banking and Financial Services leverages analytics to dramatically improve banking and financial service companies market, sell and service capabilities to efficiently deliver differentiated value to their diverse customer segments.
- Digital Commerce for Retail helps retailers to deliver more value to empowered customers, re-define the shopping experience and reduce operational costs by leveraging advanced analytics to dramatically improve their buy, market, sell and service capabilities.
- Digital Commerce for Communications applies analytics to help communications service providers (CSPs) and communications device retailers maximize their digital commerce cycle to deliver superior products and customer experiences, monetize data, and drive operational efficiency.