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From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

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Telecom

 

Telecom companies face a unique set of challenges that stem from technology trends and customer demands. The convergence of applications, networks or content in this new-age information super highway has become the next path-breaking move in core mass-market technology providing single connectivity and integrated user experience.

 

TCS’ telecom solutions help you identify and address the challenges and opportunities created by convergence.


Client Testimonial: CTM
TCS deployed a complex billing system within the deadline of nine months, enabling CTM to experience a tangible reduction in the cost of implementation.
Watch Rui Marcelo, CIO, CTM, explain why TCS is a partner of choice for CTM.




Client Challenges

Success in a business environment is characterized by the ability to adapt to the changing profile and higher user expectations on the one hand and a rapidly changing technology environment on the other.

Telecom service providers are facing tremendous challenges on improving profit margins, falling ARPU’s, high customer churn, fierce competition, customer experience, maintaining QoS, demand for new services and bundles, and heavy investments for network transformation.

At the same time, fast-paced innovation, advent of next generation wireless technology  (LTE/Wimax), converged networks, competition from new entrants and demand for end-to-end managed services from service providers is putting immense pressure on telecom equipment vendors.

What TCS Provides

TCS’ solutions and service offerings address the entire landscape of telecom equipment vendors and telecom service providers including R&D, consulting, operations and Enterprise IT. Our solutions help you identify and address the challenges and opportunities created by convergence of applications, networks or content. 

Our consultants bring in a wealth of knowledge and experience of the telecommunications industry ecosystem by virtue of engaging with the world’s leading equipment vendors and service providers.

We partner with you to build and implement innovative strategies and solutions to help you remain competitive, improve processes and infrastructure, and transform the way you conduct business. 

Our labs (IPTV, OSS / BSS, VAS & SDP, Nozomi - next-generation Wireless Innovation, etc.) build competency, develop innovative models and conduct experiments in wireless networks.

Learn how TCS’ telecom labs enhance our solutions.

Business Value

Partnering with us will enable you to realize the following benefits:

  • Accelerated product innovation by leveraging our CoEs and Co-Innovation Network (COIN™)
  • Reduced time-to-market through our best-in-class solution accelerators, ready-to-access proprietary frameworks and platform solutions
  • Optimized operational costs through right-sourcing, service bundling and landscape rationalization
  • Increased ability to remain competitive in the next-generation communications marketplace
  • Realization of superior customer satisfaction through our proven process transformation capabilities
  • Improved global reach with customers being served more effectively through our Global Network Delivery Model™ (GNDM™)

Client Thoughts

“TCS is a valued customer, supplier and strategic partner. TCS has maintained a focus on customer success and capturing market leadership through technology and innovation. I congratulate TCS on their tremendous global growth, and I look forward to our continued partnership in the future.”
- Cisco Systems, Inc., John Chambers, Chairman & CEO

“Testing is a critical aspect of the 21CN program, ensuring that BT, and the telecom industry as a whole, has full confidence in the performance of the completed network. In this capacity, TCS has shown that it has absolutely the right capabilities for the job.”
- BT Wholesale Networks, Randy Tucker, Director of Technology and Testing

Alliances

  • Industry Alliances: TCS is a corporate member of TeleManagement Forum (TM Forum) and frequently shares  its leadership thoughts on the implementation of TMF standards and innovations. We participate in joint training programs, catalyst programs, OSS / J programs and presentations conducted by the forum.
  • Strategic Alliances
  • Solution Alliances:  Our solution alliances are Chordiant, Clarity, COGNOS, COMPTEL, Comverse, Convergys, INTEC, Metratech, NCR, TestQuest, TIBCO, WebMethods 

Topics

Brochures

Hosted OSS / BSS

Learn how TCS owns, hosts and manages OSS / BSS applications, allowing you to concentrate on core business growth and enhance customer value.

White Papers

Telecommunication Networks: Security Management

In this white paper, we present some of the important security challenges, the need for security management and an approach to manage the security for today’s telecommunication networks.

White Papers

Social Analytics

In this white paper, we highlight the growing popularity of social media as a source of data for analytics with relation to the telecom industry. We also describe the benefits that incorporation of social media will provide telecom companies with, and the growth of social analytics that is likely to occur in the near future.

Case Studies

TCS supports a leading equipment vendor with its legacy network and service management systems

Learn how TCS has taken complete ownership of the legacy network and service management systems on behalf of the company, enabling the latter to focus on the development of next-generation products.