Telecom

Telecom companies face a unique set of challenges that stem from technology trends and customer demands. The convergence of applications, networks or content like voice, video, and data on this new-age information super highway has become the next path-breaking move in core mass-market technology providing single connectivity and integrated user experience.
TCS understand the implications of this on your business. Our solutions help you understand and address the challenges and opportunities brought by convergence. 

CLIENT Challenges

Success in a business environment characterized by convergence, innovation, high customer churn, mergers, and changing regulatory demands, requires telecom enterprises to have flexible business processes and robust infrastructure.

What TCS Provides

TCS partners with you to build and implement innovative strategies and solutions to remain competitive, improve processes and infrastructure, and transform the way you do business. Our ready-to-access proprietary frameworks and solution accelerators for product development, productivity enhancement, and test automation compress implementation time. Tools include:
• eTOM-based business process
• BEAT ™ architecture
• BIFT frameworks
• Common information model
• Upgrade accelerators
• Revenue assurance tools

Business Value

TCS will help you :

• Improve processes and infrastructure
• Improve overall customer satisfaction
• Accelerate product innovation
• Drive faster go-to- market
• Reduce costs of product development and support

Client Thoughts

“Testing is a critical aspect of the 21CN program, ensuring that BT and the telecom industry as a whole has full confidence in the performance of the completed network. In this capacity, TCS has shown that it has absolutely the right capabilities for the job.” 

Randy Tucker, Director of technology and testing, BT Wholesale Networks

RELATED LOCATIONS

• INCA*Lab:  This lab builds innovative models for validation of converging telecom infrastructure, showcasing automation of network validation and appropriate quick-win solutions for customers
• IPTV CoE : The Center of Excellence for IPTV hosts  Industry standard Middleware Solutions,  Environment to develop Platform Independent Value added services and custom build interfaces to Third party / Telecom systems
• OSS/ BSS Lab: This lab builds competency on the products of our alliances and also to showcase our capability in the OSS/BSS space
• Service Delivery Platform(SDP) and VAS lab: This lab provides the environment for rapid service creation and deployment, which allows the users to have rich experience of next generation services
• Wireless and Pervasive Technologies (WPT) Lab: This lab formulates and experiment various business models using mobile and wireless technology

ALLIANCES

Industry Alliances:
TM Forum is an industry association focused on transforming business processes, operations and systems for managing and monetizing on-line Information, Communications and Entertainment services.
TCS is a corporate member of TM Forum and  frequently shares its leadership thoughts on implementation of TMF standards and innovations. TCS participates in joint training programs, catalyst programs, OSS/J programs and presentations conducted by the Forum.

Strategic Alliances: 

  • IBM
  • Microsoft
  • Oracle
  • SAP

IT Alliances: 

  • Chordiant
  • Clarity
  • COGNOS
  • COMPTEL
  • Comverse
  • Convergys
  • Ericsson
  • INTEC
  • Lucent Technologies
  • Metratech
  • NCR
  • TestQuest
  • TIBCO
  • Verisign
  • WebMethods

Segments

Topics

NEXT STEPS

From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a Consultant today

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Newsletters

TCS at Work Telecom – Volume 1, Issue 2

This issue of TCS at Work Telecom features a three-step process to using telecom data in business, advocated by Mark Lesman, Software Development Manager and Billing Architect at Qwest. The issue also discusses some new telecom embedded solutions, assurance offerings, and a customer care application, highlights TCS’ win of the IPTV award from Internet Telephony, and showcases some recent work with Motorola.

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White Papers

The Role of Systems Integrators in IPTV

This paper identifies the three key categories of IPTV vendors, their similarities and differences, and what value they bring to a potential IPTV service provider and the value chain.

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Case Studies

TCS supports Cable & Wireless in implementing Fixed Mobile Convergence (FMC) Solution

Learn how TCS has successfully implemented the fixed mobile convergence solution for Cable&Wireless Worldwide

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Brochures

Service Delivery Platforms (SDP)

Find out more on how our SDP offerings can help you in launching converged services faster, with high efficiency, low risk and costs, and lesser time-to-market.

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