Telecom

Telecom companies face a unique set of challenges that stem from technology trends and customer demands. The convergence of applications, networks or content like voice, video, and data on this new-age information super highway has become the next path-breaking move in core mass-market technology providing single connectivity and integrated user experience.

TCS understands the implications of this on your business. Our solutions help you identify and address the challenges and opportunities brought by convergence. 

CLIENT Challenges

Success in a business environment characterized by convergence, innovation, high customer churn, mergers, and changing regulatory demands, requires telecom enterprises to have flexible business processes and robust infrastructure.

What TCS Provides

TCS partners with you to build and implement innovative strategies and solutions to help you remain competitive, improve processes and infrastructure, and transform the way you do business. Our ready-to-access proprietary frameworks and solution accelerators for product development, productivity enhancement, and test automation compress implementation time. Few of our tools include:

  • eTOM-based business processes
  • BEAT ™ architecture
  • BIFT frameworks
  • Common information model
  • Upgrade accelerators
  • Revenue assurance tools

Business Value

  • Partnering with TCS will enable you to realize these benefits :                    
  • Improved processes and infrastructure
  • Improved overall customer satisfaction
  • Accelerated product innovation
  • Faster time-to-market
  • Reduced costs of product development and support    
  • Remain competitive in the next-generation communications marketplace

Client Thoughts

“After much evaluation, we settled with TCS because they showed CTM that they were innovative, able to deliver quality, exhibited depth and breadth of skills and demonstrated thought leadership,”

“At CTM, we were planning an infrastructure to take us into the future and not just address today's needs. TCS provided that answer.” 

Phil Green, CEO, CTM Macau

RELATED LOCATIONS

  • INCA*Lab: This lab builds innovative models for validation of converging telecom infrastructure, showcasing automation of network validation and appropriate quick-win solutions for customers.
  • IPTV CoE: The Center of Excellence for IPTV hosts industry-standard Middleware Solutions, Environment to develop platform-independent, value-added services and custom build interfaces to third party / telecom systems.
  • OSS/ BSS Lab: This lab builds competency on the products of our alliances and also showcases our capability in the OSS / BSS space.
  • Service Delivery Platform(SDP) and VAS lab: This lab provides the environment for rapid service creation and deployment, which allows users to have a rich experience of next generation services.
  • Mobile Solutions Lab: This lab formulates and experiments with various business models using mobile platforms and technologies.

ALLIANCES

Industry Alliances:

TCS is a corporate member of TM Forum (TeleManagement Forum) and  frequently shares its leadership thoughts on implementation of TMF standards and innovations. TCS participates in joint training programs, catalyst programs, OSS/J programs and presentations conducted by the forum.

Strategic Alliances: 

  • IBM
  • Microsoft
  • Oracle
  • SAP

IT Alliances: 

  • Chordiant
  • Clarity
  • COGNOS
  • COMPTEL
  • Comverse
  • Convergys
  • Ericsson
  • INTEC
  • Lucent Technologies
  • Metratech
  • NCR
  • TestQuest
  • TIBCO
  • Verisign
  • WebMethods

Segments

Topics

NEXT STEPS

From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a Consultant today

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Events

UPLINQ

Manchester Grand Hyatt, One Market Place, San Diego, CA 9201, June 30 - July 1, 2010. As a Qualcomm partner, TCS will be demonstrating our BREW and BREW Mobile Platform mobility solutions at UPLINQ’s Mobile Innovations Showcase.

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Case Studies

A leading telecommunications provider consolidates and streamlines its Infrastructure E2E Testing with the help of TCS

Learn more on how TCS successfully implemented the Infrastructure End-to-End (E2E) Assurance Services for a leading telecommunications provider.

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Brochures

VIBE Framework

Learn more on how TCS leverages VIBE Framework, therefore increasing ARPU by engaging users in high usage of VAS.

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Brochures

Hosted OSS/BSS

Find out more on how TCS owns, hosts and manages OSS/BSS applications, allowing you to concentrate on core business growth and enhance customer value.

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