From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

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Solutions for Telecom Service Providers


Today, pressure from emerging technologies and over-the-top (OTT) players is transforming telecom service providers from carriers of voice and data into the role of service-enablers. TCS helps service providers achieve operational efficiency, reduce service rollout time, propel innovation and achieve business and operational objectives. We leverage our business knowledge and in-depth expertise across the various lines of technology, thereby providing you with the most innovative solutions.

Client Challenges

  • Competing with OTT Players
  • Avoiding the commoditization of services
  • Deploying faster time-to-market initiatives
  • Keeping pace with disruptive technologies
  • Delivering a seamless and consistent customer experience 

what TCS provides

TCS, with decades of proven experience in the telecom industry, helps you redefine your markets with innovative solutions to become more agile, reduce fixed operations costs and introduce next generation services.

Our offerings, aligned to your needs, address the challenges of the transformation programs both in network systems and business domains and help you manage and implement them with the lowest risk to derive enhanced ROIs.

Our key offerings include the following:

  • OSS / BSS solutions
  • Business consulting
  • IT / Infrastructure services
  • BPO solutions
  • Hosted solutions
  • Outsourcing / Managed services
  • Integrated IPTV solutions
  • Mobile value-added services and service delivery platform

Business value

We partner with you to build and implement innovative strategies and solutions to achieve the following:

  • Improved operational and cost efficiencies
  • Rapid time-to-market to roll out new and innovative services
  • Improved processes and infrastructure
  • Reduced costs of product development and support
  • Enhanced customer satisfaction, thereby generating an increase in customer loyalty
  • Improved quality of services

client thoughts 

“After much evaluation, we settled with TCS because they showed CTM that they were innovative, able to deliver quality, exhibited depth and breadth of skills and demonstrated thought leadership.”
- CTM Macau, Phil Green, CEO

Learn how TCS Upgraded CTM to 3G Technology.  

more TCS success stories  

Case Studies

TCS helps a large telecom provider in Macau consolidate its web presence

Learn how TCS helped a large telecom provider in Macau to consolidate its several websites into one single portal to enrich customer experience, reduce maintenance costs and optimize resources.


Hosted OSS / BSS

Learn how TCS owns, hosts and manages OSS / BSS applications, allowing you to concentrate on core business growth and enhance customer value.

White Papers

Social Analytics for the Telecom Industry

In this white paper, we highlight the growing popularity of social media as a source of data for analytics with relation to the telecom industry. We also describe the benefits that incorporation of social media will provide telecom companies with, and the growth of social analytics that is likely to occur in the near future.


Service Delivery Platforms (SDP)

Learn how TCS’ Service Delivery Platforms (SDP) provide you with a multi-feature platform that will help you deploy and launch converged services fast, with high efficiency, low risk and costs and lesser time-to-market.