NEXT STEPS

To know more about TCS’ Business Process Services, email us at bpo.imo@tcs.com.

Industry-specific Services

 

The scarcity of capital, demand shift and stringent regulatory norms have compelled organizations to become more agile and responsive to market needs. They seek a partner who has the industry expertise, can focus on effectiveness and deliver to business KPIs.

TCS, with its vast domain knowledge, helps you manage and execute not only the traditional SG&A functions but also the COGS functions, thereby generating additional revenue.




Client Testimonial: Allianz Life Insurance Company of North America
In this video, Cathy Mahone, Senior Vice President of Enterprise Operations for Allianz, highlights the financial and customer service benefits realized by off-shoring over 287 processes.

Client Challenges

  • Limited availability of a skill pool with the requisite domain knowledge
  • Ineffective processes leading to revenue loss and increased time-to-market
  • Lack of best-in-class industry processes
  • Scarcity of capital leading to unrealistic expectations of faster ROI
  • Demand shift from established markets to the emerging m

What TCS Provides

TCS has invested significantly in building its industry domain expertise essential to deliver industry-specific processes. We offer services across the following industries:

Our team of specialists includes bankers, pharmacists, doctors and actuaries. They help manage the production schedule in a manufacturing company or decide the appropriate layout for a retail store. 

Business Value

TCS’ ability to deliver industry-specific processes helps customers to improve their top-line by supporting the following:

  • Entry into new markets / greenfield ventures
  • Improved time-to-market for products and solutions
  • Delivery of better products and improved customer experience
  • Reduced total cost of operations