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We drive sustainability through various initiatives across our operations, supply chain and community, and customers. Contact a consultant today.

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Sustainable Operations at TCS

 

We, at TCS, are committed to measure, report and continually improve our overall environmental performance by optimizing our resource consumption, minimizing  ecological impact and, working to reduce our carbon footprint.

    Our Environment Policy steers the whole organization to minimize our ecological footprint and mitigate the impact of our operations. All TCS sites are compliant with all the relevant environmental laws, acts, rules and guidelines and strive for "beyond compliance" leadership. We engage with regulators through industry forums to advocate policies on environmental regulations and related issues. Sixty-seven TCS delivery centers are certified for the Environment Management System (EMS) under ISO 14001:2004 with an ongoing commitment to bring additional development centers under the scope of the certification.

    TCS' Approach

    We manage our ‘Sustainable Operations’initiatives under five themes:

    Learn more about our initiatives: Download CS Report, 2011-12

    TCS' Initiatives

    Sustainable infrastructure
    We view green infrastructure as a key tool in the drive to reduce our energy, water, material, waste and carbon footprint. All the new TCS offices are designed as Green buildings as per the LEED Rating System.

    Some key features of the TCS green buildings include the following:

    • Higher energy efficiency through
      • Energy efficient design and installation
      • Maximum use of day-light
      • Integrated Building Management system
    • Use of onsite renewable installations
      • Onsite solar photovoltaic panels, on rooftops and in the periphery
      • Solar-thermal installations
    • Water efficiency, treatment and recycling of sewage, rainwater harvesting and zero water discharge
    • On-site solid waste management installations for garden and food waste
    • Use of local resources and material for construction
    • Use of zero ODP refrigerant gases
    • Use of recycled and low energy materials for construction
    • Indoor air quality management through proper design, online monitoring, use of low/no VOC materials, thermal management, and illumination control

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    Efficient operations
    Designing a sustainable office is the first step towards efficient operations. Planning and focus is critical to ensure the facility delivers the environmental performance it is designed for. At TCS, this is dynamically monitored and reviewed to help us achieve our sustainability targets.

    At an operational level, our HSE policy dictates our HSE targets, which are in-turn translated to an annual action plan. For each material aspect, initiatives are taken to meet the targets set for resource efficiency and focus is on deployment across all locations.

    • Energy management initiatives include maintaining operational efficiency through dynamic control on operating parameters to ensure optimum performance, monitoring, measurement, analysis and taking timely corrective actions, distributed IT energy efficiency, procurement of renewable energy, etc.
    • Water management focuses on water conservation through water efficient installations and awareness campaigns for associates, treatment and recycling of sewage water, rainwater harvesting towards zero water discharge.
    • For solid waste management, the hierarchy of reduce, reuse and recycle is followed to reduce the waste going to landfill. Each category of waste is identified and proper management channels are formalized. Solid waste is typically managed onsite through composting or bio-digester installations. Regulated wastes are handled as per the regulatory requirements.

    In all these, our associates have a key role to play. We actively engage with the associates to sensitize them on their role towards protecting the environment so that they can help TCS achieve its environmental targets and also be responsible consumers in their personal lives.

    Learn more about our Environmental Targets and Performance

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    Employee engagement
    Employee retention and motivation are greatly facilitated through closer engagement with employees and by fostering a spirit of community, through shared activities beyond work. Wellness is the other side of the same coin. We actively support athletic and sporting activities at the national, regional and local level and encourage our employees to participate.

    On TCS campuses, the focus on wellness translates into diverse activities including yoga, aerobics, tennis, badminton coaching, cricket and football tournaments. Our sponsorship of the Mumbai Marathon and other long-distance events  across the world has sparked widespread interest in fitness and running.

    Founded in February 2002, TCS Maitree strives to create a spirit of camaraderie among TCS associates and their families by organizing social activities and events. TCS has grown tenfold in the last few years with associates working in several locations around the world. TCS Maitree encourages associates and their families to look upon themselves as a part of TCS’ extended family. The initiatives undertaken through TCS Maitree cultivate and propagate volunteer-driven, meaningful activities for associates and their families. Human Resources within TCS leads, directs and facilitates all such associate engagement activities and programmes related to Corporate Sustainability.

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    Sustainable supply chain and procurement
    Under the aegis of TCS’ green procurement policy, the purchasing decisions have a “green” consideration. Existing TCS green purchases include the following:

    • Procurement of the energy-star rated equipment
    • EPEAT certified PCs and laptops
    • Procurement of eco-friendly office paper, house-keeping chemicals, and other materials, where feasible

    As part of our corporate responsibility (business sustainability), we have embarked on a journey of extending our HSE responsibility to our supply chain with an expectation that our vendors and contractors conduct their business in a socially and environmentally responsible manner. The supply chain sustainability program is directed toward engagement and capacity building where required for our supply chain partners to comply with minimum HSE standards and to strive to attain our expected level of HSE performance.  

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    Human capital development and sustenance
    The largest factor that goes into our business is human capital and therefore sustainability of revenue growth in the IT Services industry is directly dependent on the organization’s ability to attract the right talent in the right quantity and thereafter, upskilling, motivating and retaining them in the organization. Ours is a highly educated, highly aware workforce whose technical skills are much valued globally. Recognizing the criticality of human capital to the business and its sustainability, TCS has mature processes devoted to attracting, retaining and developing this human capital.

    A critical component of sustaining TCS’ growth trajectory has been the company’s ability to attract talent in sufficient numbers and to successfully scale up the talent acquisition process. Experienced professionals are recruited through online jobsites, head-hunters, recruitment agencies and through employee reference schemes. Other sources of experienced talent include strategic initiatives like M&A and In-sourcing.

    On-campus recruitment of fresh engineering graduates plays a very significant part in TCS’ talent acquisition strategy, so the company is invested in building strong relationships with universities across the world and in improving the quality of academic training at engineering colleges through Faculty Development Programmes, Student Workshops and Project Support and Internships. TCS maintains a web portal linked to the TCS website for continuous dialogue with academia on the performance of their alumni and on the curriculum, with useful resources for students deciding on their career. In addition, TCS hosts “Sangam”, which is an annual meet with academic leaders from major engineering and management institutes.

    TCS is an equal opportunity employer and subscribes to the Tata Code of Conduct in embracing diversity in race, nationality, religion, ancestry, marital status, gender, age, ethnic origin, physical ability and sexual orientation. Compensation levels are merit-based, determined by qualification, experience levels, special skills, if any, and performance. Gender and other diversity parameters do not play any part. With custom-tailored training programs and greater gender / cross-cultural sensitization, we have been able to expand our talent pool, in terms of where we recruit, gender, geography and academic discipline.

    Talent retention is another critical success factor – as important as talent acquisition – and we have invested heavily in building an employee-friendly culture and developing mature people-processes toward improving it. Our career development, training, and rewards and recognition programs ensure continued motivation for our associates. 

    TCS, as a responsible employer has incorporated all necessary controls to promote employee health, well-being and safety. These controls range for designed infrastructural arrangement (focusing on fire safety & ergonomics) to training & awareness to health check-ups.

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    Learn more about our Environmental Targets and Performance