Business Process Services

Analytics in Banking and Financial Services

The Banking sector is burdened with stringent regulations, changes and uncertainties. They are facing multiple challenges, with customers demanding personalized experiences. They also need to reduce risk, cut costs, retain customers and reduce losses while complying changing laws and regulations.

TCS’ Analytics service for the banking and financial services industry specializes in data driven business strategies for the complete range of financial products - from asset and liability products to wealth management products.

The TCS Advantage

Our ValueBPS approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).

Solutions We Offer

We provide bespoke analytics solutions across the customer life cycle in retail banking, corporate banking, investment banking and capital markets. Our service spans the entire value chain from Data Management, Reporting, Predictive Analytics, Decision Management to Optimization.

  • Risk Analytics: Enables banks to manage risk more efficiently by making risk-aware decisions, reducing fraud and credit losses. Also, provides financial institutions with end-to-end support in accurate, timely regulatory reporting and compliance
  • Financial Insights: Equips banks to manage expenditure, cash flow and investments better and uncovers insights that help in better financial planning and control
  • Customer Analytics: Provides valuable insights into your customer behavior to help provide personalized engagement, develop bespoke products, mitigate fraud through transaction pattern analysis, develop relevant financial models and more
  • Sales & Marketing Analytics: Helps improve campaign effectiveness and retail delivery by studying channel profitability, determine new pricing opportunities and devise effective promotions to improve marketing ROI


Key benefits we deliver include:
  • Increase in receivables through recovery and collections modeling
  • Significant savings in credit losses through credit scoring and loss forecasting
  • Fraud strategy and evaluation leading to significant annualized savings
  • Preparation of complex Bank Holding Co. level Reports & Capital Plan documents

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