Business Process Services

Business Process Management Services

Customer centricity and business agility are key to surviving in a dynamic environment. To achieve these goals, businesses need to adopt a holistic approach to process management, by leveraging best-practices to improve processes and harnessing digital technologies to drive innovation. 

TCS’ Business Process Management (BPM) Services provide real-time insights into process performance to help organizations sustain relevance and growth. We leverage our expertise to deploy the right BPM tools that benchmark current performance against the industry best and quickly address the gaps. By enhancing the maturity of business processes, we deliver the agility and flexibility that businesses need to gain competitive advantage.

The TCS Advantage

BPM is a key lever of our ValueBPS™ approach. The approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and transformation methodologies such as FORE™. It also harnesses our unique IT-BPS synergies, robotic process automation (RPA), analytics, and Business Process as a Service (BPaaS) models. 

Solutions We Offer

Our services include:

  • Process modeling
  • Process simplification and consolidation
  • Transformation and change impact analysis
  • Optimization with risk management
  • Business analysis and change impact analysis for rapid IT development
  • Business test design


TCS’ BPM Services deliver superior business outcomes by enabling you to:

  • Optimize business processes to drive agility and flexibility
  • Mitigate risks and enhance compliance
  • Gain greater visibility across the value chain
  • Introduce new designs rapidly and more effectively
  • Reduce costs and improve revenue streams
  • Deliver consistent and personalized customer experience

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