Business Process Services

Distributor Services

Distribution channels play a vital role in an insurance company’s revenue and growth. Enhanced distributor efficiency helps insurers improve customer reach and experience, increase sales, achieve faster time to market, and reduce operating costs.

TCS Distributor Services help you improve agent efficiency by simplifying business processes. We reduce agent on-boarding time and improve productivity to drive revenue growth, and leverage automation to reduce operational costs. Our insurance analytics help you predict trends and develop customer centric products that result in an improved net promoter score (NPS).

The TCS Advantage

ValueBPS: Our ValueBPS approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).

BPaaS/Platforms: TCS BαNCS is an end to end suite of solutions for banks, capital market firms, insurance companies and diversified financial institutions. Each solution in the TCS BαNCS family is scalable and robust and fully integrates with existing business models, enterprise infrastructure and technology architecture.

Analytics and Insights: Our advanced analytics capabilities offer incisive insights to ensure effective business planning, regulatory change implementation, cross-selling, and successful product launches. We also provide detailed analysis on volume, billing and revenue leakage.

Solutions We Offer

  • Agent on-boarding
  • Maintenance
  • Commission payouts
  • Agent record management
  • Book of business changes


Key benefits we deliver include:

  • Up to 50% operational cost savings through automation
  • Improved agent satisfaction  with faster agent on-boarding

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