The TCS Advantage
ValueBPS™: Our ValueBPS™ approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).
Industry Domain Expertise: We have vast experience in delivering business process services to the hospitality industry. Backed by our Innovation Labs and Centers of Excellence, we deliver value through innovative solutions and sophisticated technology for clients across the globe.
Delivery Excellence: We employ a robust delivery model which ensures operational excellence, increased productivity and improved efficiency. Our large industry ready talent pool gives us the ability to quickly scale to meet business requirements.
Solutions We Offer
TCS’ comprehensive set of services for the hospitality industry encompass all activities including Customer Reservations, Travel Consultancy, Loyalty Operations, Feedback Management, Content Management, and Customer Profiling.
We also provide enterprise services for activities in Finance and Accounting, Content Management, Human Resources Management, Supply Chain Management, and Customer Experience Management.
Key benefits we deliver include:
- We help optimize operational costs through consolidation of global operations
- Our services reduce risks through clearly defined and reported performance benchmarks