Business Process Services

Demand Forecasting Services

Enterprises are seeking accurate forecasting of demand to stay ahead of the competition and also to increase their top lines and bottom lines. With shrinking lead times, enterprises need to not only control supply chain costs but also manage their inventories better and respond to global supply needs at increased speed and accuracy.

TCS' Demand Forecasting Services have a proven track record of helping enterprises overcome these bottlenecks by improving forecasting accuracy, thereby enabling better capacity and production planning, and formulation of pricing and promotion strategies.

The TCS Advantage

ValueBPS: Our ValueBPS approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).

Industry Domain Expertise: With our domain expertise in Demand Forecasting, we are able to customize demand forecasting services for a broad spectrum of industries. Our large pool of experienced PhDs have wide-ranging professional experience in working on complex customer datasets across different industries. TCS’ in-house Data Scientist program generates a continuous pool of expert statisticians and our Academic Interface Program helps us recruit industry-ready business graduates with domain expertise.

Analytics and Insights: With our proprietary quantitative modeling framework, our analytics solutions is enabled to factor in all relevant macro, micro, and company specific variables that influence demand.

BPaaS/Platforms: Our cloud based demand forecasting algorithm helps you gain scalability and increased forecasting speed at reduced investments on technology and hardware.

Solutions We Offer

TCS Demand Forecasting Services deploy sophisticated algorithms and econometric models to deliver comprehensive projections that enable enterprises to align their supply chain, production, sales, distribution, and marketing strategies with fluctuating customer demand. Our ‘Forecast Error Analysis’ identifies products and services for which forecasts can be improved and incorporates changes to enable a higher level of accuracy. Unlike the rather inflexible legacy demand projection methods, our solution incorporates an expanded array of data sets into its estimation modeling so that companies can better predict demand for different products and services.


Key benefits we deliver include:

  • Improvement in forecasting accuracy up to 10%
  • Elimination of over- and under-stocking, leading to reduced overheads and higher revenues
  • Determination of  focus offerings by mapping the trends influencing customer preferences to devise effective sales and marketing strategies
  • Optimized production planning and supply chain processes, as well as human resource planning, based on accurate demand projections
  • Enhanced customer satisfaction due to prompt response to on the-ground demand

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