Transportation Services

Transportation providers are adversely affected by changing global economic and political conditions, regulatory complexities, volatile fuel costs, and environmental concerns. High operating costs and disparate processes impede agility and prevent organizations from effectively countering these threats. Therefore, standardizing business processes and optimizing operational costs are key imperatives for the industry.
TCS’ vast domain expertise in the transportation industry helps improve profitability by reducing overheads and streamlining operations. We help you focus on your core competencies and growth strategy while our best-in-class business process services provide the necessary flexibility and agility to improve competiveness.

The TCS Advantage

ValueBPS: Our ValueBPS approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).

Industry Domain Expertise: Our shipping and logistics experts deliver business process services to leading transportation providers around the globe. Backed by our Innovation Labs and Centers of Excellence (CoE), we deliver value through innovative solutions and the latest technology for clients across the globe.

Delivery Excellence: We employ a robust delivery model which ensures operational excellence, increased, productivity and improved efficiency. Our large industry-ready talent pool gives us the ability to quickly scale to meet business requirements.

Solutions We Offer

Our comprehensive set of services for the transportation industry includes shipping and logistics services such as:

  • Shipping
    • Customs Services
    • Sales Operations (Quotation Management; Agreement/ Contract Management; Tariff Updates & Maintenance)
    • Export and Import Documentation (Creating Vessel Detail; Customer Code Creation; Booking Creation, Bill of lading (B/L) creation; B/L Freighting; Sending Draft B/L and Invoice Copy; Sending Arrival Notification; Sending Manifest and Corrections; Customs filing & coordination)
    • Logistics Operation (Vendor Management; PO Support; Customer Master Data Management)
  • Logistics
    • Preparation Movement (Special Trade Program; Soliciting & Managing FTA Documents; Qualification; Broker Referral Management; Content Management; Update Regulatory Provisions; Client notifications on changes in regulation)
    • Facilitation (Outbound Data Entry; Export/Import Clearance; Client Account Updates; Harmonized tariff system (HTS) Classification)
    • On-going (Vendor Performance Management; Broker Invoices Audit; Post Import Audit; Broker Payments Authorization; Resolution Services)


Key benefits we deliver include:

  • Over 10% cost savings in creation of outbound shipping manifests by consolidating operations across locations
  • Over 30% increase in productivity through process simplification
  • Over 80% increase in accuracy

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