Business Process Services

Banking and Financial Services

In today’s highly competitive and regulated environment, the Banking and Financial Services (BFS) industry seeks new low-risk financial services and products. Banks need to reduce operational costs, while enhancing their ability to differentiate, innovate, and transform. Equally critical is the need to retain and maximize the potential of their existing customers and improve loyalty. They also need to embrace emerging technologies to offer greater convenience and superior services to customers.

TCS’ holistic and innovative suite of Banking and Financial Services across Consumer banking, Commercial banking and Capital markets helps you to cater to current and emerging market needs.

 

TCS Commercial Bank of Qatar Testimonial
In this video, Sandeep Chauhan, Group COO, Commercial Bank of Qatar talks about how TCS has partnered with them in their journey of growth across Qatar and the GCC regions.

 


The TCS Advantage

ValueBPS: Our ValueBPS approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).

Solutions We Offer

We manage core business operations including Originations, Transaction Processing, Customer Service, Collections, Reconciliations, Reference Data Management, ORM, Risk Management & Analytics and Enterprise Support for the following offerings:

Benefits

Key benefits we deliver include:

  • Up to 95% reduction in turnaround time of payments with auto processing 
  • Up to 60% reduction in average cost per transaction
  • 400% improvement in productivity across sub-processes
  • 100% compliance to regulations and audits
  • Up to 30% improvement in efficiency ratio through platform led transformation
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Press Releases

TCS Recognized as a Leader in Banking Business Process Outsourcing (BPO) by Everest Group

Tata Consultancy Services (TCS) has been recognized as a ‘Star Performer’ and ‘Leader’ in Banking BPO by Everest Group in its report, “Banking BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2014,” October 2014.

Press Releases

TCS Positioned as a Leader in Capital Markets BPO by Everest Group

Tata Consultancy Services (TCS) has been recognized as a ‘Star Performer’ and ‘Leader’ in Capital Markets BPO by Everest Group in its report, 'Capital Markets BPO – Service Provider Landscape with PEAK MatrixTM Assessment 2014,' November 2014.

Press Releases

TCS Recognized as a ‘Leader’ in NelsonHall’s Mortgage and Loan BPS NEAT Report

Tata Consultancy Services (TCS) has been named a ‘Leader’ in Mortgages and Lending by NelsonHall in its 2015 report, ‘NelsonHall's NEAT for Mortgage & Loan Outsourcing.’

Press Releases

TCS Ranked Number One on the 2015 IDC Financial Insights FinTech Rankings Top 100

Tata Consultancy Services (TCS) announced it has been recognized as the leading global financial technology provider in the 2015 IDC Financial Insights FinTech Rankings Top 100.