The TCS Advantage
ValueBPS™: Our ValueBPS™ approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and operations redesign methodologies such as FORE™. Our approach also encompasses robotic process automation (RPA), analytics and insights, our unique IT-BPS synergy, Business Process as a Service (BPaaS) models, and business process management (BPM).
Industry Domain Expertise: Our vast experience in delivering business process services to the travel, transportation, and hospitality industry gives us an insider perspective into the sector’s challenges and opportunities. Our domain experts are certified in various industry standards, and have in-depth understanding of the regulatory framework.
Delivery Excellence: We leverage our robust Global Network Delivery Model (GNDM™) to provide 24x7 support for clients across geographies, ensuring operational excellence, increased productivity, and improved efficiency.
Solutions We Offer
TCS Book to Bill services help companies streamline and manage processes across the shipment cycle. Our services span the entire liner shipping spectrum―from providing freight quotation and creating a bill of lading and manifest to issuing arrival notices for the receiving parties.
Key benefits we deliver include:
- Over 10% increase in revenue through fleet optimization
- Over 30% reduction in operating cost through process consolidation
- Consolidated and standardized operations across the globe to improve turnaround time for requests and enhance customer satisfaction