Business Process Services

Business-Process-as-a-Service (BPaaS): Platform Solutions

To achieve efficiency and effectiveness, companies rely on industry standard processes supported by best-in-class technology. However, scarcity of capital and cost pressures compel them to seek innovative engagement models to accomplish these goals.

TCS’ Business-Process-as-a-Service (BPaaS): Platform Solution eliminates the need for capital investments while reducing operational expenses. It delivers business process services on applications hosted on a private cloud to help reduce the long-term total cost of ownership.




Client Challenges

  • Access to best-in-class processes and technology
  • Scarcity of capital limiting the ability to undertake large transformational initiatives
  • Need to comply with evolving regulatory norms constrained by the limited ability to invest in upgrading technology
  • Disparate and customized technology environments creating inefficiencies

The TCS Advantage

BPaaS is a key lever of our ValueBPS™ approach. The approach helps enterprises achieve significant and sustained business outcomes by leveraging our deep domain expertise and transformation methodologies such as FORE™. It also harnesses our unique IT-BPS synergies, robotic process automation (RPA), and analytics

Solutions We Offer

TCS helps you reduce your total cost of ownership (TCO) by combining industry standard processes delivered on best-in-class technology environment. Our utility pricing model helps minimize your capital expense (CAPEX) and make your operational expense (OPEX) predictable and proportionate to the business volumes.

We provide platform services for both industry-specific COGS functions and cross industry SG&A functions. Our industry-specific platform-based services include the following:

  • Closed book processing for the insurance industry (For more details, visit Diligenta Ltd., a TCS subsidiary)
  • Retirals and annuities processing for the insurance and government sectors
  • Clinical services for the bio-pharmaceutical industry
  • Reconciliations and payments processing for the banking industry
  • Cloud based post trade services, in partnership with Sernova Financial (for more details, visit

Our cross-industry platforms include the following:

  • F&A Platform
  • Procurement Platform
  • HCM Platform
  • Analytics Platform


  • Standardized and industry best business processes with state-of-the-art applications and technology
  • Use of a variable pay-as-you-use pricing model that requires minimal capital expenditure resulting in substantial reduction in TCO and converting CAPEX to OPEX
  • Reduced ongoing efforts and investments to keep the technology up-to-date

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