The Customer: Saudi Electricity Company (SEC) provides safe and reliable electric services to customers in the Kingdom of Saudi Arabia. Its core businesses include generation, transmission and distribution of electrical power.
“This project was one of the toughest this department has ever undertaken. Our profound belief and complete trust in the team never wavered. Their contributions have borne fruit, as this success demonstrates.”
- Saudi Electricity Company, Abdulaziz Al-Mulhim, Nebras Program Executive Director
Business Scenario: SEC felt the need to integrate its plant maintenance processes with other Enterprise Resource Planning (ERP) functions and processes such as finance, HR and purchasing, among others. These business needs compelled SEC to roll out the SAP plant maintenance solution across its 18 plants and set a critical milestone to achieve “go live” within 16 weeks.
Some of the challenges in accomplishing this task included the following:
- Moving away from obsolete legacy solutions to a state-of-the-art ERP solution
- Streamlining plant maintenance operations
- Fully integrating the plant maintenance operations with the SAP ERP system
- Migrating and cleansing the legacy data into a SAPcompliant format
TCS’ Solution: SEC selected TCS’ consulting services for our extensive experience in SAP implementation. We collaborated with the SEC’s business team and ERP division – Nebras, to achieve the goal.
We used Agile Project Management Methodology and Accelerated SAP (ASAP) concepts along with the TCS architected Integrated Quality Management System (iQMS) to ensure that quality standards were met. We developed a strong operational governance structure in alignment with SEC’s requirements to ensure maximum issue resolution at operational levels in quick time.
The implementation methodology helped SEC with the following:
- Address standardization requirements successfully
- Manage master data records and business processes efficiently
- Ensure enterprise-wide reporting, while retaining the existing information structures
- Save implementation and maintenance costs
- Enhance the overall implementation quality
Today, SEC has been able to reduce the business risk involved in the implementation and has integrated plant maintenance processes with other ERP functions.