Consumer Packaged Goods

Salesforce Solutions

Move your key processes to the cloud and achieve a competitive edge with TCS’ salesforce.com end-to-end implementations.

Solutions/Services we offer

  • B2B E commerce Solution:
    B2B Portal helps partners and customers with key business processes like web ordering, payment processing, warranty & claims, returns and various marketing management processes like lead management, activity management, complaint management, survey, marketing support request and customer communications
  • Trip Planner:
    Trip Planner allows sales reps to easily plan and manage trips within a specific geographical/ operational area for Sales and Services. It has 3 major modules:
    • Radius Search – Locate leads, accounts and contacts nearby
    • Campaign Management – search for leads and contacts  nearby and invite to campaigns
    • Zone Management – Map leads, accounts and contacts within any region/zone
  • Strategy Consulting:
    • Cloud  transformation roadmap for CPG
    • Business Process Standardization
    • Business case and ROI analysis
    • Product evaluation and selection

Solution Benefits

  • Enhance partner collaboration, streamline order processing and reduce sales cycle
  • Automate the sales route planning and visit activities, hence improving the productivity of field executives
  • Track the performance of sales and service executives by tracking the key KPIs within a given time frame

The TCS Advantage

  • Domain expertise: We have a dedicated salesforce team exclusively for CPG Industry including salesforce certified professionals and domain consultants with experience in various CPG sub-industries.
  • Platinum Partnership: TCS is a Platinum Partner with salesforce.com, which keeps abreast with new products offered by salesforce.com. We implement salesforce solutions on a global scale and provide integration with strategic services.
  • End to End Implementation: TCS has a proven record of end-to-end salesforce implementations, which makes it the one stop shop for all salesforce.com related requirements. We offer analysis, configuration & customization, integration with ERP, BI and legacy systems, data migration and testing services.

Reach Us.

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