Digital Enterprise

Reimagining Government Industry

To meet the expectations of multiple stakeholders in a challenging environment, governance needs to be nimble and effective.
ICT-enabled solutions for governments can help achieve this through process efficiencies, technology scalability, feature-rich business functionality, customized mapping with government functions at different levels of administration and analytics to enable planning and decision-making.

Solutions we Offer: 

  • Citizen Services: Affordable and anywhere access to public services required by citizens routinely, with real-time information availability and 24X7, paperless service delivery
  • Social Development: Inclusive growth through biometrics-based beneficiary identity management, electronic disbursal of wages and non-monetary benefits, beneficiary enrollment, digital works management and self-help group management
  • Homeland Security: Secure and robust communication networks, active Electronic Warfare (EW) systems and integrated law enforcement systems to empower defense forces and security agencies
  • Revenue and Taxation: Integration of revenue, taxation and financial management on a single platform to help effective tax administration and  fiscal discipline
  • Public Healthcare: Increased accessibility to affordable public healthcare and medical services by offering clinical and diagnostic services, effective administration and proactive monitoring of quality health services
  • Public Infrastructure: Rapid urbanization, better management and delivery of civic services, planned development of cities through optimized technology infrastructure, integrated transportation and traffic systems, management of state-wide area network and data center
  • Disaster Management: Early warning systems for disasters with incident response systems and knowledge portals

Benefits

  • Improved transparency and accountability: Automate processes and ensure access to real time information for various stakeholders
  • Increased accessibility: Increase the accessibility and affordability of public services with workflow-driven processes and internet-enabled solutions
  • Higher security: Ensure total security of government and personal data through multiple technologies including digital certificates, biometrics, encryption and authorized access levels
  • Enhanced change management: Manage change effectively and efficiently leveraging TCS’ process-rigor coupled with expertise in government & public sector domains and innovation models

The TCS Advantage

  • The Government Industry Solutions Unit at TCS provides transformational smart governance solutions across the federal, state and local tiers of governments, government organizations and public sector organizations
  • TCS’ experience in providing solutions in multiple countries across continents helps understand and leverage globally accepted best-practices and solutions. Our experts have worked extensively on design and implementation of effective governance solutions and delivering end-to-end holistic and integrated solutions
  • TCS’ flexible and innovative business models are aligned with the unique challenges of public sector and allow sustainable collaboration with our customers. Our government and public sector specific, frameworks-enabled solutions help in rapid implementation timelines and reduced lifecycle costs

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White Papers

Digital By Default

In this paper, we take a look at Whole-of-Government Digital by Default approach, and the best practices and implementation strategies that facilitate the shift toward citizen centric governance.