Engineering & Industrial Services

Empowering Utilities: Transforming the GIS Landscape for Improved Business Operations

This paper discusses the challenges large utilities face with respect to GIS, key components of a transformed GIS landscape, and how such a transformation can benefit the enterprise.

The utilities industry (including electricity, gas, and water) is an asset intensive space that relies on efficient and cost-effective management of a globally spread infrastructure network. A geographic information system (GIS), with its ability to capture and process large amounts of spatial data, is therefore integral to the success of utility companies.

Closing the Gap through GIS Transformation
In today’s complex organizational setups, GIS teams responsible for administering data for specific requirements are geographically dispersed. In such a scenario, it becomes challenging to reduce data redundancy and ensure that the right information is available at the right time, in an efficient manner. Some of the additional challenges are:

  • Ensuring compliance with stringent regulations
  • Integrating mobile and web-based applications: Improving resource intensive business processes
  • Addressing integration complexities: Driving process efficiencies

Seven Critical Elements of a Successful GIS Transformation
A GIS transformation entails opening up the existing landscape and streamlining it with respect to data, processes, data models, database performance, business applications, interfaces, technologies and people, while ensuring alignment with business objectives.

GIS Transformation: The Way Forward for Utility Companies
Electric, gas, and water utility providers across the globe are realizing that enterprise-wide GIS transformation is the key to improving critical business processes and enhancing customer experience. To ensure such a transformation meets its business objectives, enterprise GIS needs to become a part of the core enterprise architecture that comprises systems such as billing, supply chain management, financial, customer service, andworkforce management.

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