Engineering & Industrial Services

Technology Partners: Balancing the Scorecard for Aviation

Technology upgrades or changes have been slower in reaching execution and adoption levels in the aviation industry, largely due to stringent regulatory standards and complexities in porting technology across disparate airplane configurations. The cost of technology adoption across a fleet and the necessary downtime makes upgrading to new solutions a challenge.

“The aviation / avionics industry is in challenging times. The need to improve internal processes is paramount, as increasing customer and regulatory demands increase the complexity and cost of doing business. One area that many aerospace companies have not exploited in full is through the opportunities presented by partnering. However, finding the right partner is crucial, as today’s environment requires technology partners with a global presence, deep technology and domain expertise and a strong R&D and innovation focus.”
                             - IDC Manufacturing Insights, Christopher Holmes, Head – International  

Market imperatives are, however, driving the demand for aircrafts with the latest technology as a means to meet the growing and diffused global demand at lower costs, for better flying experience and higher customer satisfaction. While aerospace organizations including airlines, aircraft original equipment manufacturers (OEMs) and suppliers are strategically re-aligning themselves to embrace the overpowering influence of technology in their value chain, they are inhibited by operational challenges. The need for extensive technology expertise and innovation delivered globally at significantly reduced risks, cost and time-to-market has fueled partnerships between aviation companies and technology providers.

We explore how technology partners can deliver at the operational level of the organization’s balanced scorecard along the four perspectives of financial benefits, customer value, internal business processes and innovation.

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