Enterprise Solutions

TCS’ Open Text ECM Services

In any enterprise, content is not only expanding in volume, formats, and types but also resulting in multiple repositories within your organization. While it is important to store and manage this data, users must have access to the right information in a timely manner. TCS’ Open Text ECM suite improves internal knowledge management, decision support, and customer service within your organization.

Our Solution | The TCS Advantage

Our Solutions

  • ECM strategy consulting: We help you formulate the ECM vision and strategy, develop the ECM Blueprint, and identify the best-fit product to implement the solution.
  • Solution architecture / integration: We help you with the overall ECM solution architecture, capacity planning, performance audit / tuning, integration with other systems, and Proof-of-Concept (PoC).
  • Solution design and implementation 
  • Content migration: Our migration services cater to varied ECM platforms.
  • Support and maintenance: Our range of maintenance and support services for ECM solutions includes application enhancement, upgrade, audit and training.

The TCS Advantage

  • Tools and methodology: Our KM methodologies such as Strategy, Implementation and Governance Methodology for Acquisition, Retention and Growth of knowledge assets (SIGMARG ) and Solutions Landscape and Architecting Capabilities in ECM (SOLACE), and our architectural framework - Service Oriented Logical Architectural Reference (SOLAR) help you optimize your processes, data, applications, and content to bring in agility, adaptability and efficiency.
  • Strategic alliance with Open Text: We are a Global Alliance Partner for Open Text. Collaborating with Open Text, we are equipped to give you comprehensive ECM offerings that also provide solution extension to Microsoft, SAP and Oracle.
  • Open Text Center of Excellence (CoE): We have a dedicated Open Text CoE that enhances our competency to cater to current and future global business needs. Helping us consolidate best practices, technical standards, and solution accelerators, the CoE facilitates ideation and creation of PoC on emerging solution areas.

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