Competitive business performance calls for strict governance of enterprise-wide applications and enhanced business–IT integration. IT managers today must manage a complex partner and vendor ecosystem, while meeting service level agreement (SLA) terms and controlling operational costs. As the landscape becomes more competitive, IT systems need to closely align with business objectives and support easy integration of new technologies to deliver value.
Our Solution | Benefits | TCS Advantage
Our Smart Operations for SAP combines our business process improvement methodology and TCS developed tools which enable organizations to monitor the present state of application availability and business process performance, compare their existing performance against self-defined and industry benchmarks and identify improvement opportunities business and technical processes. By leveraging SAP’s Run SAP methodology, TCS works to identify your organization’s unique business challenges, define a blueprint for change, and implement the infrastructure required for effective SAP application management.
- Realize operational excellence: Augment business performance and operations with proactive monitoring, notifications, centralized reporting, and dashboards.
- Control operating costs: Maximize the productivity and efficiency of IT resources by eliminating redundant monitoring processes, a simplified interface and providing users with self-help options etc.
- Mitigate business risk: Ensure the availability of your mission critical SAP applications.
- Drive innovation: Gain new insights on how to differentiate your business by utilizing the business process analytics from our solution and dashboards and enable automation through the OCC.
TCS Smart Operations for SAP optimizes processes and functions aligned with SAP’s Run SAP methodology for its customer. Managed by our SAP Solution Manager certified consultants who are connected globally through our SAP CoE, TCS offers unique value through:
- Global SAP implementation experience: TCS is a Global Run SAP Operations Partner with experience in hundreds of Run SAP implementation projects across the world.
- SAP recognized performance: TCS is the recipient of the 2016 SAP Pinnacle Award for Run SAP Partner of the Year for the fourth consecutive year based on our solutions, capabilities, innovations and comprehensive global Run SAP practice.
- Technological innovation: We utilize a uniquely designed customer engagement and Next Gen Delivery model, offering CxO dashboards that are UI5, iOS, and Android compatible, tools and automation techniques deployed through the OCC,as well as Rapid Deployment solutions.
- Partnership with SAP – As a Global SAP Partner, with one of the world’s largest and fastest-growing SAP Practices, TCS works closely with SAP to deliver the seamless experience our clients demand.