TCS' Offerings | Business Value
Salesforce is a living platform that grows and innovates in parallel to your business. Flexible and dynamic, you build it once; deploy it often - and for years to come across Sales, Service, and Marketing.
As a Salesforce Strategic Consulting Partner and leading end-to-end provider, TCS draws from unparalleled global resources with a track record of hundreds of successful engagements.
Leading companies drive organic and profitable growth through innovation and agility acting quickly in customer-facing areas. But innovation does not start and end with a single project or implementation. A balanced blending of business and technology attacks business issues head on, helping achieve desired outcomes across the organization. When you iterate often, fail fast, and adjust your course, you unlock the enterprise and achieve true agility.
TCS’ Salesforce core offering portfolio provides end-to-end solutions that are industry-specific, cost-effective and easy-to-deploy. TCS helps clients throughout the entire solution lifecycle, from determining optimal strategy, through implementation and support.
- Strategic consulting: Provide comprehensive business and technology advisory services that take our clients from strategy and roadmap to implementation and support.
- Salesforce implementation: Our skilled technology architecture and development capabilities help successfully deploy. The Salesforce platform from architecture to rollout.
- Data migration: We provide complete data analysis, cleansing and migration from legacy CRM systems or other data sources.
- Product support: TCS staffs and operationalizes custom application support, help desk and ticket handling in any environment.
- Solution and accelerators: We offer and continue to invest in many pre-configured/pre-customized applications that reach beyond standard Salesforce functionality and help address our clients’ biggest challenges.
- Managed services: We host, manage and maintain salesforce implementations to ensure security, high performance and on-budget costs.
With over a decade of Salesforce experience working with leading enterprises around the globe, we deliver the solutions and services you need to meet rising customer expectations, maintain a competitive edge, optimize investments, and drive profitable growth across your company.
- Salesforce is designed to integrate with your existing technologies and so are we. With in-house expertise on all platforms, we understand your systems from both the process & technology perspectives.
- Backed by a balanced on-shore / off-shore delivery model, Innovation Labs and Global Competency Centers, we evolve with the industry, helping IT stay relevant and aligned to the needs of your business.
- With regional knowledge and access to global expertise, our teams are aligned to your strategy and deployed to meet your timelines and objectives.
- We present an iterative, thoughtful, and phased approach to migration through measurable pilots that go to market quickly, are tested & tweaked, and then proven to ensure a smooth roll-out.