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General, Property and Casualty Insurance


Achieve speed and agility, enhance customer experience and improve data-driven decision making in risk, pricing and claims with TCS’ offerings for General, Property and Casualty.

Property and Casualty (P&C) insurers continue to grapple with increased competition, consumerization, shifting consumer behavior, growing use of electronic channels, major catastrophic events and regulatory changes.

P&C insurers in all lines of business — personal, commercial and specialty — must continually identify new operating models, business processes and technologies to reduce operational costs, grow profits, retain customers, grow their customer base, and ensure customer retention through improved claims and customer service interactions.

The TCS Advantage

We partner with global insurers to help them retain their market leadership by better leveraging economies of scale and establishing more-efficient operational models, such as shared-service centers and more centralized enterprise architecture models.

Our leadership in the insurance industry is demonstrated by our many successful client relationships. We work with 7 of the top 10 global P&C insurers.

What TCS Provides

Our offerings in the general, property and casualty space include the following:   

Products Portfolio Serviced Full Services Spectrum Functional Experience
Personal Auto Domain led Consulting Services Product Management
Personal Home IT ADM and Managed Services Sales and Marketing
Commercial Auto BPO and TPA Services Underwriting
Commercial Property Infrastructure Management and Cloud Solutions Policy Admin
General Liability Insurance Platform (TCS BaNCS) Finance and Accounting

Worker Comp

Emerging and Mobile Technology Solutions Reinsurance

Inland Marine


Specialty Lines


TCS’ Full-services Portfolio:

Sucess Stories  

A few examples of our partnerships with global P&C insurers are listed below:

  • We developed a single claims platform including the consolidation of multiple systems for a large P&C insurer , reducing costs while increasing customer satisfaction.
  • We transformed a personal lines policy administration for a large US auto insurer enabling it to respond effectively to competition in new channels.
  • We implemented a pan-Nordics claims solution for a large insurer resulting in significant improvement in operational costs and fraud detection.

Read some examples of the business results delivered by TCS.

White Papers

Auto Insurance – Driving into the Sunset?

The automobile industry is at the cusp of revolutionary change, as car sharing programs, remote-controlled vehicles and driverless cars threaten to completely alter not just driver behavior but the entire urban landscape as we now know it. The long-term existence of the auto insurance industry is being questioned; however, we present an alternative view. We feel that the industry will be transformed. Insurers who have the technological wherewithal to be able to develop innovative new products, create alternative distribution approaches, and tap new customer segments will not just survive but even thrive.

Client Testimonials

Aviva improves productivity with TCS’ Oracle expertise

Learn how TCS, using its Oracle expertise, delivered value-added services and provided end-to-end implementation and support, which in turn generated cost savings for its maintenance and reduced the company’s timelines for monthly financial reporting.

White Papers

Predictive Analytics in Property and Casualty Insurance

Economic uncertainty, business agility and increased customer expectations are a few of the challenges that constantly nudge insurers to think differently. Hence, modernization is vital for the consolidation and transformation of legacy systems.