Property and Casualty (P&C) insurers continue to grapple with increased competition, consumerization, shifting consumer behavior, growing use of electronic channels, major catastrophic events and regulatory changes.
P&C insurers in all lines of business — personal, commercial and specialty — must continually identify new operating models, business processes and technologies to reduce operational costs, grow profits, retain customers, grow their customer base, and ensure customer retention through improved claims and customer service interactions.
The TCS Advantage
We partner with global insurers to help them retain their market leadership by better leveraging economies of scale and establishing more-efficient operational models, such as shared-service centers and more centralized enterprise architecture models.
Our leadership in the insurance industry is demonstrated by our many successful client relationships. We work with 7 of the top 10 global P&C insurers.
TCS' P&C insurance services enable you to achieve high business growth by leveraging new technologies and emerging channels to enhance brand value and customer acquisition, engagement and retention.
- Drive business growth by leveraging new products and emerging distribution channels. Improve product development flexibility, simplify product integration, customization and implementation, and rapidly respond to regulatory changes backed by our domain and technology expertise.
- Build customer loyalty and drive advocacy by improving the effectiveness of organizational marketing and enhancing customer experience. Enhance brand visibility and market reach by leveraging emerging channels.
- Gain competitive advantage by realizing efficiencies in claims handling and data management, leading to better outcome management. Support rules-based underwriting, risk selection and pricing with modernized policy administration, billing and claims systems. Harness analytics and business intelligence to mitigate the risk of fraudulent claims.
- Enhance operational efficiency with digital solutions to expedite policy and claims processing. Empower stakeholders with automated solutions to boost productivity.
TCS’ Full-services Portfolio:
A few examples of our partnerships with global P&C insurers are listed below:
Read some examples of the business results delivered by TCS.