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Business Process Outsourcing (BPO) for Manufacturing Industry

 

To reduce costs and optimally use key resources, manufacturers are re-focusing on their core competencies. Many are outsourcing non-critical processes to gain greater overall efficiency with a lower cost base. TCS recognizes that BPO is fast growing within the manufacturing industry as companies come under increasing capital and investment pressures.

Client Challenges

Manufacturers strive to maximize performance of global manufacturing facilities, move to low geographies, manage scalability and flexibility and while constantly battling to stay ahead of the innovation curve. Product design, development, logistics, finance and accounting are no longer the only processes outsourced by manufacturers; the need to decrease time to market drives manufacturers to outsource engineering processes too.

Business Value

TCS helps expand your bandwidth significantly by outsourcing critical knowledge-based processes including analytics and resource heavy transactional processes. Outsourcing models have become established as vital strategy ingredients to develop competitive advantage for global manufacturers.

What TCS Provides

TCS leverages cross vertical domain experience, standardized processes and Global Network Delivery Model™, to offer you comprehensive BPO solutions in areas including sales order management, planning and scheduling, inventory management, warranty and spare parts management and more.

Some key TCS Business Process Outsourcing offerings in manufacturing include:

  • New Product Development    
  • Supply Chain Management
  • Sourcing & Manufacturing
  • Sales, Marketing and Order Management 
  • Distribution and Logistics
  • Operations 
  • After Sales and Field Support 
  • Warranty and Returns Management

Find out more about our BPO capabilities