Information Services Offered by TCS

Information Services

With the digital revolution, Information Services companies now need to process an increasing number of data sources, and a variety of unstructured content including audio/video to provide accurate actionable intelligence across multiple delivery channels quickly. Traditional publishers are moving online. Margin pressure and the need to move up the value chain are driving them to increase their operational efficiency and enter into their customers’ workflow. The industry is being forced to transform its technology and content operations to address the challenges.

TCS understands these challenges and can help you drive this transformation. We combine our rich experience in servicing the industry with our content products, service offerings and alliances to deliver the technological solutions you need.

Client Challenges

Legacy content systems are unable to manage content complexity and data explosion
Existing content is in silos and unable to fully harness content value
Existing content cannot be repurposed easily and distributed across new channels
In-efficiency due to disparate and non-integrated workflows
Need to provide contextual search results and intelligent information
Inability to monetise user-generated content and social platforms
Existing back-office processes unable to realise the business value of new content products
Lack of flexibility in IT architecture to enable integration with customers’ workflow process
Need for continued innovation to retain market leadership

What TCS Provides

TCS realises that information processing is unique for each industry segment and it blends technology solutions with industry expertise to deliver solutions. Based on our experience and tailored information solutions for each area, we have classified the Information Services industry into the following sub-segments:

Financial and Credit Information Services
Scientific, Technical and Medical Information Services
Legal, Tax and Regulatory Information Services
Market Research Information Services
Search, Aggregation and Syndication Information Services
B2B Information Services

Our end-to-end offerings for Information Services cover the full content value chain from content creation to content monetisation:

Content Operations: Content Digitisation, Transcription Services, Web-Crawling, Entity Data Extraction, Data Verification, XML Conversion, Taxonomy Maintenance, Indexing, Tagging, Linking, Citation and Categorisation
Information Management: Enterprise Content Management, XML Content Storage, Semantic Tagging, Multi-dimensional Data Warehouse, Editorial Systems, Search Implementation, Contextual Search, Workflows and Analytics
Content Delivery: Multi-channel Distribution, Social Networking (web 2.0) and Mobile Media
Infrastructure Services: Data Center Management, Desktop Management, Desktop Services

The TCS solutions are powered by:

Outcome-driven business consulting
End-to-End IT service offerings covering IT Solutions, Infrastructure Services and BPO
Information Services CoE which tracks latest industry trends/challenges and provides solutions leveraging best practices
Customer-centric innovation driven by TCS Co-innovation Network (COIN)
Alliances which leverage combined experiences in technology and business to provide successful solutions

Business Value

Partnering with TCS will help you achieve the following business benefits:

Transformation of content operations using Content Agility and realisation of the full potential of your content
Enabling new revenue streams from innovative and customer-centric IT solutions
Reduction in time-to-market for new technology-enabled information products
Streamlining and standardizing IT processes to improve operational efficiency
Lowering of total cost of ownership of IT systems and allowing business to move spend to strategic initiatives
Effective back-office operations that help in reaping benefits of new products quickly
Release of your key resources and assets to focus on value added activities

Associated Products

TCS has the following products and solution accelerators for the Information Services business:

Intelligent Document Conversion Solution: Exegenix® converts any postscript or pdf document into XML. For more information, visit www.exegenix.com
Scalable Workflow: A workflow solution with integrated document management and OCR/ICR for managing electronic documents, data acquisition, routing and tracking documents with built-in dashboards to track SLA, productivity and quality.
Collaboration and Business Productivity Platform: SupportCentral is a next generation collaboration and business productivity platform.
Text Analysis: INX is a text analysis solution using natural language processing and semantic technology.

NEXT STEPS

From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a Consultant today

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global.me@tcs.com

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Brochures Content Agility Solution Product-centric information management systems fail to address custom product requirements, preventing reuse of content and leading to inefficiency and increased cost. TCS’ Content Agility solution helps you overcome the challenges and gain market share at reduced operational cost. More Brochures	White Papers Content Agility for Legal Information Services Content Agility will help Legal Information Service providers transform their entire content value chain from content acquisition to content monetization. More Whitepapers
White Papers Powering Scientific Research with Collaborative Agility The paper presents Collaborative Agility Framework to make the content agile, use collaboration platform and maximize content monetization. More Whitepapers