The TCS Advantage | Solutions/Services | Benefits | Download Brochure
The TCS Advantage
- Domain expertise: We have a dedicated salesforce.com team exclusively for CPG Industry including salesforce certified professionals and domain consultants with experience in various CPG sub-industries.
- Platinum Partnership: TCS is a Platinum Partner with salesforce.com, which keeps abreast with new products offered by salesforce.com. We implement salesforce solutions on a global scale and provide integration with strategic services.
- End to End Implementation: TCS has a proven record of end-to-end salesforce implementations, which makes it the one stop shop for all salesforce.com related requirements. We offer analysis, configuration & customization, integration with ERP, BI and legacy systems, data migration and testing services.
Solutions/Services we offer
- B2B E commerce Solution:
B2B Portal helps partners and customers with key business processes like web ordering, payment processing, warranty & claims, returns and various marketing management processes like lead management, activity management, complaint management, survey, marketing support request and customer communications
- Trip Planner:
Trip Planner allows sales reps to easily plan and manage trips within a specific geographical/ operational area for Sales and Services. It has 3 major modules:
- Radius Search – Locate leads, accounts and contacts nearby
- Campaign Management – search for leads and contacts nearby and invite to campaigns
- Zone Management – Map leads, accounts and contacts within any region/zone
- Strategy Consulting:
- Cloud transformation roadmap for CPG
- Business Process Standardization
- Business case and ROI analysis
- Product evaluation and selection
- Enhance partner collaboration, streamline order processing and reduce sales cycle
- Automate the sales route planning and visit activities, hence improving the productivity of field executives
- Track the performance of sales and service executives by tracking the key KPIs within a given time frame
Download Brochure (PDF, 286 KB)