Technology enablement of store associates, mobile enablement of store operations, and cross-channel enablement will be game changers in the new world of retail as retailers seek to transform their stores from a liability to an asset.
The key aspects of this transformation include the following:
- Empowering sales associates
- Addressing operational inefficiencies
- Changing customer behavior
- High-level decision making
TCS’ Store Solutions deliver the components and features that transform a traditional store into the store of the future. Our solutions address two major retailing imperatives:
TCS Store Power liberates sales associates and managers in stores from their back-office systems. This tablet-based solution, based on a proprietary mobile TM framework HY5, offers full operational functionality for the store, ensuring that sales associates maximize the amount of time they are on the sales floor. TM HY5 provides a device independent framework for the seamless integration of all systems to deliver comprehensive functionality on mobile devices.
- Daily operations and administration
- Customer service and checkout
- Inventory management
- Order management
- Workforce management
- Shopping assistance
- Actionable alerts and insights
Download Brochure: Engaging Stores (PDF, 86 KB)