From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

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The postal sector is currently undergoing a transformation driven by key factors such as market liberalization, emerging electronic substitutes, competitive landscape and the growth of new market segments. In this scenario, postal, courier, and parcel/express companies face challenging times as they cope with strategic and operational changes.

Client Challenges

  • Reduced letter post volume
  • Emerging electronic alternatives to traditional postal services
  • Regulatory requirements
  • Changing demand pattern of users
  • Increasing Level of competition in profitable segments
  • Demand for improved quality of service
  • Increased security concerns
  • Mergers and acquisitions

what tCS provides

TCS enables courier, express and parcel companies react to the changing postal environment and build strategies and capabilities required to address key challenges.

Leveraging our flexible, reliable and efficient suite of consulting, IT, infrastructure, business process outsourcing, engineering and industrial services, and enterprise solution services, companies can improve process efficiencies, lower their total cost of ownership of IT infrastructure and improve quality in IT delivery.

The key solution enablers from TCS include the following:

  • Experienced resource pool with domain and process skills
  • Global Network Delivery Model™ (GNDM™), a collaborative, best-in-class framework of people, processes and infrastructure that consistently ensures delivery excellence
  • Strong alignment with technology and domain leaders in the industry
  • Alliances with Oracle, i2, SAP that offer transportation management solutions
  • Global consulting practice with dedicated solution offerings in IT and business transformation, mergers and acquisitions, network strategy, planning, etc.
  • BPO offerings:
    • Virtualized offerings such as video coding, data validation and customs handling, and supply chain management
    • Horizontal offerings across multiple industries such as finance and accounting, HRO, insurance and analytics