Analyst Report

TCS Business Process Services is recognized as a ‘Star Performer and Leader’ in Everest Group’s PEAK Matrix™ Assessment 2015 for Finance and Accounting Outsourcing Services

The Everest Group PEAKTM Matrix analyzes the changing dynamics in the Finance and Accounting BPO landscape and assesses service providers across several key dimensions. TCS is recognized as a ‘Star Performer and Leader’ in the Finance and Accounting BPO PEAK MatrixTM.

The Everest Group PEAKTM Matrix analyzes the changing dynamics in the Finance and Accounting BPO landscape and assesses service providers across several key dimensions. TCS is recognized as a ‘Star Performer and Leader’ in the Finance and Accounting BPO PEAK MatrixTM.

The Everest Group’s PEAK Matrix™ report is a comparative assessment of 24 major service providers in Finance and Accounting BPO. The PEAK Matrix™ is a framework to assess the absolute market success and overall capability of service providers across multiple dimensions including scale, scope, technology solutions, innovation, delivery footprint and buyer satisfaction.

TCS’ position as a Star Performer and Leader is driven by its impressive growth backed by in-house Robotic Process Automation (RPA) capabilities, analytics capabilities, and F&A Outsourcing (FAO) specific partnerships.

Key strengths highlighted in the report are:

  • Best-in-class delivery capabilities across all major geographies
  • Technology-led solutions combined with strong industry orientation
  • Scale across the value chain of F&A processes, FP&A, F&A operational analytics and RPA
  • Strong transition management skills with specialized transition management solutions
  • Extensive delivery model with a good onshore-offshore balance
  • Ahead of the market in overall client satisfaction and relationship management

Read the report excerpt here (PDF, 598 KB).