The Everest Group PEAKTM Matrix analyzes the changing dynamics in the Finance and Accounting BPO landscape and assesses service providers across several key dimensions. TCS is recognized as a ‘Star Performer and Leader’ in the Finance and Accounting BPO PEAK MatrixTM.
The Everest Group’s PEAK Matrix™ report is a comparative assessment of 24 major service providers in Finance and Accounting BPO. The PEAK Matrix™ is a framework to assess the absolute market success and overall capability of service providers across multiple dimensions including scale, scope, technology solutions, innovation, delivery footprint and buyer satisfaction.
TCS’ position as a Star Performer and Leader is driven by its impressive growth backed by in-house Robotic Process Automation (RPA) capabilities, analytics capabilities, and F&A Outsourcing (FAO) specific partnerships.
Key strengths highlighted in the report are:
- Best-in-class delivery capabilities across all major geographies
- Technology-led solutions combined with strong industry orientation
- Scale across the value chain of F&A processes, FP&A, F&A operational analytics and RPA
- Strong transition management skills with specialized transition management solutions
- Extensive delivery model with a good onshore-offshore balance
- Ahead of the market in overall client satisfaction and relationship management
Read the report excerpt here (PDF, 598 KB).