TCS was named a Leader and Star Performer, the highest rating, according to Everest Group’s PEAK Matrix™ framework, on the basis of overall market success and delivery capability. In this report, the Everest Group analyzed the capabilities of 20 leading AO service providers specific to the global insurance sector. These providers were mapped on the Everest Group’s Performance, Experience, Ability, Knowledge (PEAK) matrix, a composite range of distinct metrics that measured each provider’s capability and market success.
“TCS is among the few service providers catering to the global market that have achieved success with large-sized, multi-year insurance AO contracts. TCS has not only maintained its position as a Leader, but also substantially enhanced its capabilities and thought leadership to drive innovation and be a Star Performer with over 20 percent growth in annualized contract values (ACV). TCS’ growth underscores the strong preference that insurers have shown for service providers with large and balanced portfolio of offerings” said Jimit Arora, Vice President, Everest Group.
“This recognition again by Everest Group is a testament to TCS’ commitment and unique ability to enable insurance organizations through innovation, customer service, operations and technology excellence to address the transformative shifts underway in the business, regulatory and technology environments,” said Suresh Muthuswami, President, TCS’ Insurance and Healthcare Business.
Read Press Release: TCS Recognized as a Leader and Star Performer in Insurance Application Outsourcing for the second year in a row by Everest Group