Press Release

Mitchells & Butlers optimizes HR and payroll with cloud-based platform from TCS

TCS has entered into a multi-year agreement with Mitchells & Butlers (M&B). The UK’s leading hospitality business chain is partnering with TCS to streamline the management of its HR and payroll operations, which serve 38,000 employees across 1600 restaurants and pubs across the country.
  • The UK’s leading hospitality chain to adopt TCS’ cloud-based Human Capital Management Platform
  • Multi-year contract to help align M&B’s current business operations to deliver best-in-class services to its customers

London | Mumbai, December 12, 2012: Tata Consultancy Services (TCS), (BSE: 532540, NSE: TCS) a leading IT services, consulting and business solutions organization, today, announced that it has entered into a multi-year agreement with Mitchells & Butlers (M&B). The UK’s leading hospitality business chain is partnering with TCS to streamline the management of its HR and payroll operations, which serve 38,000 employees across 1600 restaurants and pubs across the country.

Martin Taylor, Director of Business Change & Technology, Mitchells & Butlers, said, “In the last 12 months we have successfully upgraded our core network and replaced our old data center infrastructure by moving into the cloud, whilst introducing a utility-based services model. We are now at the exciting stage of taking advantage of this foundation by implementing TCS’ HCM core HR and Payroll solution that will streamline our support processes, benefit our employees and place our guests at the heart of everything we do.”

“We are delighted to partner with Mitchells & Butlers and are confident that our cloud-based Human Capital Management solution will help align M&B’s current business operations to deliver best-in-class services to their employees and customers,” said Shankar Narayanan, Head, TCS UK & Ireland.

Susan Martindale, Group HR Director, Mitchells & Butlers, said, “We want to improve the level of HR services that we have available to our employees, and the TCS HCM system will help us on our journey to enhance our capabilities in the areas of people development, reward, resourcing and engagement.”

“The TCS HCM Platform is a result of several years of research and investment by TCS. It provides our customers with an integrated, scalable and global solution, which is not just cost-effective, but also helps customers move away from siloed approaches to talent development, payroll and employee lifecycle management,” said Raj Agrawal, Global Head, TCS’ Platform Solutions.

The agreement underscores TCS’ non-linear growth strategy in key markets. TCS’ HCM Platform is an integrated and global solution that encompasses key areas of payroll, time management, workforce administration, compensation, recruitment, learning management and performance management. It comes with full self-service, actionable analytical reporting and comprehensive mobile enablement. Customers have the choice to adopt the platform under SaaS, BPaaS (SaaS + BPO Process Delivery) or a hybrid model.

About Tata Consultancy Services Ltd. (TCS)
Tata Consultancy Services is an IT services, consulting and business solutions organization that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPO, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognized as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 254,000 of the world’s best-trained consultants in 44 countries. The company generated consolidated revenues of US $10.17 billion for year ended March 31, 2012 and is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information, visit us at www.tcs.com.

About Mitchells and Butlers

  • Mitchells & Butlers is the leading operator of restaurants and pubs in the UK. Its leading portfolio of brands includes Harvester, Toby Carvery, Vintage Inns, Premium Country Dining Group, Crown Carveries, Sizzling Pubs, Browns, Miller & Carter, Metro Professionals, All Bar One, Nicholson’s, O’Neill’s and Ember Inns. 
  • The Company serves around 125 million meals and 425 million drinks each year and is one of the largest operators within the UK’s £70 billion eating and drinking-out market.
  • Further details are available at www.mbplc.com and photography is available to download at www.mbplc.com/imagelibrary.

TCS Media Contacts:

Global:
Email:
pradipta.bagchi@tcs.com
Phone: +91 22 6778 9999

India:
Email:
h.ramachandra@tcs.com | shamala.p@tcs.com
Phone: +91 22 6778 9077

Asia Pacific:
Email:
sean.davidson@tcs.com
Phone: +65 9139 3668

USA / Canada:
Email:
m.mccabe@tcs.com
Phone: +1 646 313 4594

Europe / UK:
Email:
ashish.babu@tcs.com
Phone: +44 207245 1800

Mitchells and Butlers Media Contact:
Sally Ellson, External Communications Manager
Phone: 0121 498 4395

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