London, UK / Mumbai, India, May 13, 2009: Tata Consultancy Services (TCS) (BSE: TCS.BO, NSE: TCS.NS), a leading IT services, business solutions and outsourcing firm, today announced that it has been selected to deliver IT transformation and support services to Volkswagen Group UK Ltd in a five year contract.
TCS will leverage its Global Network Delivery Model™ to provide onshore and offshore IT support and transformation services for the Volkswagen Group’s operations throughout the UK, and across the brands Audi, SEAT, Škoda, Volkswagen Passenger Cars and Volkswagen Commercial Vehicles. TCS will support the Volkswagen Group in its business transformation program to meet its aim to ‘sell more cars, sell more parts, drive down costs’. TCS will support all brands within the Group as they move to a consolidated, standardised business platform, enabling geographic mobility of Volkswagen Group UK employees, increased flexibility, and cost reduction. This is the first time Volkswagen has implemented an onshore-offshore model for its IT systems.
TCS has already started working with Volkswagen Group UK, and was tested within the first week on the project when a major power outage at the UK head office in Milton Keynes caused many of the Group’s systems to fail on a Friday evening. From Milton Keynes, the company controls sourcing, marketing and distribution of all vehicles and parts in the UK, therefore the health of its IT systems is critical to the company’s operations across the country. TCS, already intimately acquainted with every corner of the system and piece of equipment, mobilised a global team to work overnight onsite and from India, successfully recovering all of the Group’s IT services in time for Saturday’s trading.
“We couldn’t have better proof that we’re in safe hands with TCS,” said Nick Gaines, Group IS director, Volkswagen Group UK. “We have been deeply impressed by the dedication and collaborative approach taken both by the local and India-based teams. This gives me great confidence in the future relationship between our businesses.”
“Understandably, we’re seeing an increasing focus on consolidation and cost optimization in the current economic climate,” said Duncan Aitchison, partner & president, TPI. “Companies with global operations and disparate brands need to think about streamlining their operations, in the way Volkswagen is doing, to survive and thrive in the future.”
“In this challenging environment, organizations are looking to increase efficiency and flexibility in order to stay competitive,” said A. S. Lakshminarayanan, Vice-President and Head of Europe, TCS. “By helping Volkswagen Group UK consolidate their IT systems onto a single platform, and harness the power of our Global Network Delivery Model™, we are not only streamlining their infrastructure, but also their wider businesses processes. In the current economic climate, ensuring a business is fit, well and lean, in this way, is the key to success.”
About Volkswagen Group UK Ltd
The Volkswagen Group UK Ltd is a wholly owned subsidiary of Volkswagen AG, Europe’s largest vehicle manufacturer which is based in Wolfsburg, Germany.
With its headquarters in Milton Keynes, Buckinghamshire, the Volkswagen Group UK Ltd encompasses the brands of Volkswagen, Audi, SEAT and Škoda in the UK. The Volkswagen Group produces one in every six new cars sold in the UK.
About Tata Consultancy Services (TCS)
Tata Consultancy Services is an IT services, business solutions and outsourcing organization that delivers real results to global businesses, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT and IT-enabled services delivered through its unique Global Network Delivery Model, recognized as the benchmark of excellence in software development. A part of the Tata Group, India’s largest industrial conglomerate, TCS has over 143,000 of the world's best trained IT consultants in 42 countries. The company generated consolidated revenues of US $6 billion for fiscal year ended 31 March 2009 and is listed on the National Stock Exchange and Bombay Stock Exchange in India.
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