Seven-year deal is largest ever for Indian IT company in Australia
Sydney (Australia), November 9, 2006
Tata Consultancy Services, the leading global IT services and consulting organisation announced it had signed a seven-year engagement with an expected value of around AUD $ 120 Million (USD $90 million) with Qantas to provide a range of IT application, transformation and maintenance services.
The contract for the Applications Services & Transformation (AST) outsourcing program launched by Qantas is the largest single contract awarded to an Indian outsourcing company in Australia to date.
Under this contract, TCS will assume full responsibility for more than 75 per cent of the total scope of Qantas' (AST) program. TCS will provide support and maintenance to all of Qantas' key IT applications for airport operations and commercial systems TCS will be the lead partner for the transition phase of the entire Qantas AST program, overseeing activities of many of Qantas' internal and external groups involved in IT systems support and maintenance.
"The Qantas engagement is a significant milestone for TCS' airline business and is the result of our extensive investments in building domain expertise that has helped create innovative solutions for companies," said S. Ramadorai, CEO and Managing Director. "We believe technology has a strong role to play in enabling the travel and hospitality sector companies to retain customers and build new business models," Mr Ramadorai added.
"TCS sees Australia as playing a pivotal role in growing our regional airline business and our long-term engagement with Qantas will be seen as a resounding endorsement of our skills in this domain by other airline and travel businesses in the Region," said Girija Pande, executive vice president and Head of Asia Pacific. "TCS is one of few companies that can offer integrated IT and BPO services to support a range of processes across an airline. This group will also provide support to Qantas with TCS experts to be based in Australia," Mr Pande added.
"Qantas will derive significant productivity improvements over the life of this engagement based on the process changes in operations and systems that will be introduced by TCS," said Rick Marmur, vice president and country manager, Australia and New Zealand. "With responsibility for the majority of Qantas' critical IT systems, TCS expects to deliver increased efficiency and productivity improvement over the seven year period," Mr Marmur added.
Qantas will also benefit from access to TCS' new Innovation Lab for Travel and Hospitality, located in Chennai, India. The Lab incubates, develops and pilots new solutions for emerging technologies such as RFID, wireless and digital asset management. With over 40 clients in travel and hospitality sector, TCS works with many global aviation clients including leading brands in APAC, Europe and the US.
About Tata Consultancy Services (TCS)
Tata Consultancy Services Limited (TCS) is the world leading information technology consulting, services, business process outsourcing and engineering services organization that envisioned and pioneered the adoption of the flexible global business practices that today enable companies to operate more efficiently and produce more value. TCS achieved this by creating and perfecting a unique method of global deployment and delivery of high quality, high value services and products in IT consulting and business process outsourcing. Known as the "Global Delivery Model," this strategic services delivery concept has reshaped the IT services industry.
More than 95% of TCS customers reward the company's reliability, passion, creativity, and unique ability to handle the broadest range of their IT needs by continually extending and deepening their partnerships with TCS. With over 78,000 of the world's best trained IT consultants located in 35 countries, TCS is uniquely positioned to deliver its flexible world class services seamlessly to any location. TCS reported consolidated revenues of $2.97 billion (U.S.) in the fiscal year 2005-2006. The company is listed on the National Stock Exchange and Bombay Stock Exchange in India. For more information: www.tcs.com