Over 18,400 branches. 21,843 ATMs. 261 million accounts. Enabling State Bank of India to create the world’s largest homogenous banking network. That’s Certainty!
State Bank of India (SBI), with its associate banks, is India’s largest bank servicing over 261 million customer accounts with a banking network of over 18,400 branches and 21,843 ATMs. SBI wanted to widen the scope of serving its customers by providing banking solutions anytime and anywhere rather than being restricted to a single bank branch. To achieve this, SBI required a unified technology platform that would consolidate the banking services. Tata Consultancy Services (TCS) implemented the TCS BaNCS Core Banking Solution, which provides for a multi-entity, multi-currency and multi-language operation, based on international messaging standards. This state-of-the-art architecture provided SBI with unprecedented scalability, fault resilience and business continuity. Enabling it to integrate and centralize its customer base across the country. As one of the world’s fastest growing technology and business solutions providers, TCS played the dual role of a technology partner and innovative solutions provider, thereby, helping SBI infuse a superior technology into mass banking to provide consistent service levels and enhancing customers’ satisfaction by providing them with a true 24x7 multi-channel banking service on the world’s largest homogenous banking network. And of course, enabling SBI to experience certainty.
From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a Consultant today or email TCS at email@example.com