Direct Banking solution from TCS BaNCS
The Direct banking solution from TCS BaNCS is a world-class application focused on the delivery of accurate, relevant information through a variety of channels. By ensuring that the customer’s entire banking world is displayed in one view, the bank can be assured of high customer satisfaction.
Anytime, Anywhere banking solution
This solution allows banks to acquire, track, and service customers via multiple channels, focused on call center, internet, and mobile access. With its ubiquitous availability the direct banking solution from TCS BaNCS enables the organization to allow its customer to drive their interactions in the manner they prefer, anytime they choose.
Furthermore, the solution offers unbeatable competitive advantages with its ability to:
- Improve TCO, cross-selling capabilities and customer satisfaction
- Manage and administer deposits, loans, securities, and payments
- Implement new products and services with ease
- Straight–through, end-to-end processing
- Manage regulatory compliance and security
- Support all types of transaction needs
With the help of its front-end applications and user interfaces, banks can tailor their products and services to meet the needs of specific customer segments. Powered by the Core Banking and Channels banking engines from TCS BaNCS, the Direct banking solution offers configurable parameters to allow banks to define capabilities and offerings across and within channels, allowing the direct bank to optimize efficiencies and costs.
To know how our Direct Banking solution can help you experience certainty, write to us at tcs.bancs@tcs.com.