TCS helps insurance companies identify non-core yet critical business processes that can be outsourced, allowing for increased focus on the bottom line and on staying competitive.

Client Challenges

• Reducing profits on booked revenues against the rising cost of supporting policies
• Achieving greater returns on IT investments
• Managing reinsurance systems
• The cost of supporting booked policies in complex market capital conditions

What TCS Provides

With a strong domain expertise gained by working with major insurance carriers across the globe, TCS has developed its insurance BPO services to address the insurance value chain. In discrete end-to-end administration mode, TCS' BPO services include:

• Claims Administration
• Closed Book Administration
• Policy Servicing
• New Business Servicing

TCS strategic acquisitions of Phoenix Global Solutions - USA (captive for Phoenix Life), operations of Pearl Group - UK (setting up a new FSA regulated entity Diligenta), and Comicrom - Chile (providing Spanish support to Latin American pension companies) have further enhanced its business process efficiencies. TCS offers platform-based solutions providing both technology and process components.

Business Value

TCS' Global Network Delivery Model™ ensures that customers benefit from:

• Low-cost, high-quality results
• Reduced risks