Manufacturing companies today are adopting technology to streamline their supply chains, drive improvements through better business insight, maximize performance of their manufacturing facilities and stay ahead of the innovation curve. As a partner, TCS can identify and implement strategies for achieving all of the above at optimal cost and in a streamlined manner.

Client Challenges

• Managing increasingly complex supply chains
• Increasing productivity
• Identifying cost-efficient ways to implement cutting-edge technology

What TCS Provides

TCS has been providing integrated solutions to the global manufacturing sector for over two decades. Leveraging its cross vertical domain experience, standardized processes and Global Network Delivery Model™, TCS offers a comprehensive set of BPO solutions to global manufacturing companies. The offerings include:

• Sales Order Management:
• Order to Cash management
• Accounts receivables processing
• Order fulfillment support
• Master Data Management: Customer, Materials, Price
• Planning and Scheduling, Inventory Management:
• Finished goods inventory management support
• Raw material planning support
• MIS and reporting
• Warranty and Spare Parts Management:
• Warranty activation
• Warranty claim management
• Spare parts order processing

Business Value

TCS helps manufacturing companies incorporate process efficiencies, improve working capital and bring in cost efficiencies. It helps them connect supply chains to factory processes, reduce product development cycle times and improve product differentiation.