Retailers operate in a world of constant change. Collaborating and streamlining operations, incorporating intelligent inventory planning, enhancing customer experience across multiple retailing channels, and improving synergy across an assortment of product categories are on their priority lists. TCS is an outstanding partner to implement the right technologies for the right tasks.

Client Challenges

• New regulations
• Pricing pressures
• Increasing supply-chain complexity, consolidation, market evolution, and financial volatility

What TCS Provides

Leveraging its strong domain expertise, technology, processes, and infrastructure, TCS helps global retail firms address end-to-end challenges and bring in process efficiencies across the retail value chain. TCS’ offerings in the retail BPO space include:

• Merchandizing
• SKU Maintenance and Management
• Retail Price Change
• Retail Cost Change
• Category Management
• Item Management
• Planogramming
• Space Planning
• Assortment Planning
• Floor Planning
• Store Planning
• Workforce Planning and Scheduling
• Inventory Management
• Forecasting and Replenishment
• Store Support
• IT Helpdesk
• Point of Sale (PoS)

Business Value

• Optimized business processes
• Maximized revenue
• Minimized costs
• Assured success