To stay competitive, Travel and Hospitality companies are looking at their underlying enterprise-wide processes and systems to enhance operational and cost efficiencies. TCS can help your enterprise find the most viable, cost-effective solutions.

Client Challenges

• Increased competition on tariffs
• Overcapacity
• Unstable oil prices
• Aging fleets with increased maintenance costs

What TCS Provides

Having pioneered BPO for the airlines sector in India and delivering IT solutions for travel and hospitality companies across the globe, TCS has built a comprehensive set of BPO offerings for these enterprises. TCS undertakes end-to-end back-office operations for the Travel and Hospitality industry, which include:

• Revenue Accounting and Fare Audit
• Revenue/Yield Management
• Fare Filing/Loading and Distribution
• Loyalty Bonus Program Administration

TCS is also a strategic partner of IATA (International Air Transport Association).

Business Value

By leveraging strong people experience of more than 15 years, technology, processes, and infrastructure, TCS possesses a strong ability to enhance process efficiencies across the operational chain of travel and hospitality companies.