Client Challenges
- Reducing operating costs to offset increased regulatory management costs
- Standardizing processes to improve service quality
- Transforming operations and rationalizing current processes and infrastructure
- Improving customer experience
What TCS Provides
We, at TCS, manage end-to-end business functions for life & annuity, property & casualty and pensions & retirement companies, and healthcare insurers. This includes managing both core business operations such as new business, policy administration, claims back office and support functions, as well as horizontal support services such as F&A, procurement HR, financial reporting, and actuarial support services.
From business process reengineering to an integrated technology and operations infrastructure, we bring in expertise across processing, platform and consulting to create a growth centric and customer focused operations environment for insurers.
Our platform-based services offer you the advantage of business processes delivered on a fully hosted and managed model with industry-leading, TCS’ proprietary platform, TCS BaNCS Insurance. We also manage your processes on your platforms. Our innovative business models allow you to accelerate growth and focus on business outcomes, while our operational excellence ensures superior customer delivery.
Business Value
- Up to 30-45% reduction in overall cost of operations with consolidation and platform migration
- Up to 40% reduction in cycle time with business process efficiency improvements
- Up to 30% reduction in cycle time with reengineering and automation of processes / work flows