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From aligning your IT with your business needs to an end-to-end strategy for transforming your enterprise, TCS has the world-class experience and expertise that you need. Contact a consultant today.

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Retail & Consumer Packaged Goods Services

 

Growing competition and shrinking margins have increased pressure on retailers’ bottom lines. Thus, they seek a partner who can bring them closer to their customers at affordable costs, increase RoI and optimize functions.

 

TCS enables retailers to enhance operational efficiency and share valuable insights on customer behavior.

Client Challenges

  • Growing competition and shrinking margins
  • Acquisition and retention of customers 
  • Non-standardized processes across global operations 
  • Need for continuous differentiation
  • Provision of insight and predictability for available data

What TCS Provides

TCS can help you manage and execute your day-to-day operations more effectively by leveraging its deep domain expertise and experience gained by partnering with leading retailers and consumer packaged goods (CPG) companies across the globe.

Our offerings for retailers include the following:

  • Buying and Merchandising Services
  • Retail Operation Services
  • Multichannel Retail Services

Our offerings for CPG companies include the following:

  • Marketing Operations
  • Product Lifecycle Management
  • Manufacturing Operations
  • Supply Chain Solutions

Business Value

  • Up to 90% reduction in turnaround times, enabling faster time-to-market for retail organizations
  • Up to 70% improvement in reversal rates, structured monitoring and process transformation using FORE™
  • Up to 90% order lead time reduction in turnaround times with the implementation of process automation tools and search engines