Client Challenges
- Increased competition on tariffs
- Overcapacity
- Unstable oil prices
- Aging fleets with increased maintenance costs
What TCS Provides
Having pioneered BPO for the airlines sector in India and delivering IT solutions for travel and hospitality companies across the globe, TCS has built a comprehensive set of BPO offerings for these enterprises. We undertake end-to-end back-office operations for the travel and hospitality industry, which include the following:
- Revenue Accounting and Fare Audit
- Revenue / Yield Management
- Fare Filing / Loading and Distribution
- Loyalty Bonus Program Administration
TCS is also a strategic partner of the International Air Transport Association (IATA).
Learn more about TCS’ comprehensive business solutions for the travel, transportation and hospitality industry.
Business Value
By leveraging strong people experience of more than 15 years, technology, processes and infrastructure, TCS possesses a strong ability to enhance process efficiencies across the operational chain of travel and hospitality companies.