Client Challenges
- Reducing profits on booked revenues against the rising cost of supporting policies
- Achieving greater returns on IT investments
- Managing reinsurance systems
- The cost of supporting booked policies in complex market capital conditions
What TCS Provides
With a strong domain expertise gained by working with major insurance carriers across the globe, TCS has developed its insurance BPO services to address the insurance value chain. In discrete end-to-end administration mode, TCS' BPO services include:
- Claims Administration
- Closed Book Administration
- Policy Servicing
- New Business Servicing
TCS strategic acquisitions of Phoenix Global Solutions - USA (captive for Phoenix Life), operations of Pearl Group - UK (setting up a new FSA regulated entity Diligenta), and Comicrom - Chile (providing Spanish support to Latin American pension companies) have further enhanced its business process efficiencies. TCS offers platform-based solutions providing both technology and process components.
Business Value
TCS' Global Network Delivery Model™ ensures that customers benefit from:
- Low-cost, high-quality results
- Reduced risks