Business Process Management
TCS Business Process Management helps enterprises realize their vision of a process-managed organization by defining agile business processes, making a fast and positive impact, while enabling result-focused technology integration. Our services include the following:
- Envision BPM: Identifying the organization’s business needs and defining a robust strategy and actionable “take-off plan”
- Enable BPM: Defining agile and efficient business processes to build competitive advantage
- Realize BPM: Ensuring result-focused technology integration through business processes, deploying a BPM suite and establishing continuous process optimization
Business Change Management
TCS Change Management focuses on people to ensure that change is brought about smoothly, effectively and with minimum resistance. Our Change Management activities are directed toward the identification and mitigation of the people-oriented risks associated with accomplishing the change objectives. Our four-phase process includes the following:
- Creating awareness: Bringing a common understanding of the intended change aligned with individual values and ensuring that the knowledge about the change has occurred
- Building acceptance: Creating environments conducive to change in mindsets and sense of ownership to gain positive perception on the change initiative
- Accomplishing adoption: Transferring ownership of the change program to the business through institutionalization and internalization
- Achieving assimilation: Coaching, problem-solving and addressing persistent pockets of resistance
As global organizations strive to align business and IT strategies and derive maximum value from their IT investments, they need optimal program management frameworks and skills to meet their investment goals.