At TCS, we offer best-in-class Technology Performance Management consulting to help you optimize your system performance and efficiently respond to dynamic business requirements. Our solutions, combined with our experience of more than 500 person years in building high performance applications, have delivered measurable business benefits to more than 200 clients worldwide, including 17 of the Fortune 100 clients.
- Proactively addressing performance management as part of the development, maintenance and production lifecycle of your organization’s IT systems
- Enhancing service responsiveness to improve customer experience, even during peak load conditions
- Providing timely and efficient IT support for new product launches and marketing campaigns
- Improving the scalability of IT systems to support current and future business growth initiatives such as business expansions and mergers and acquisitions
- Optimizing infrastructure utilization to reduce the Total Cost of Ownership (TCO), while maintaining high system performance
What TCS Provides
Today, most enterprise business processes are automated and deployed globally / internationally. Therefore, both the application and the enterprise views of performance are equally important to ensure that your service levels are met.
Key focus areas at the application level:
- Application speed and efficiency
- End-user experience, satisfaction and productivity
Key focus areas at the enterprise level:
- Total Cost of Ownership (TCO) management
- Technology performance management tools and processes to incorporate performance measures in the development phase
- Technology performance management analytics and reporting to support executive decision making across projects and business units
At TCS, our technology performance management consulting services provide proactive as well as reactive solutions to manage the performance of your enterprise systems. Our focused end-to-end offerings span the entire service spectrum from advisory services to solution design, implementation and performance monitoring.
Core Offerings: Business Applications Performance | Enterprise Performance Engineering
Business Applications Performance: We build, manage and reengineer business critical applications to ensure optimum performance and availability in normal as well as peak load conditions. Our offering is powered by our ProcessFusion™ methodology designed to blend technology performance management as a discipline into your software development and maintenance lifecycle right from the requirements gathering to the production operation phases.
Our key services include the following:
- Architecture and design for performance and scalability: Review non-functional requirements for the system and develop the architecture and design to meet them
- Hardware sizing: Develop right-size hardware for application deployment
- Performance test strategy and solutions definition: Assure that applications meet the defined response time, throughput and utilization criteria
- Application performance diagnostics and optimization: Ensure that business applications meet the service level agreements by ongoing diagnostics and optimized business applications
Enterprise Performance Engineering: We help establish performance engineering as a function across business units or large transformational programs. We also manage application hardware capacity or driving performance management initiatives like performance testing, technology evaluation or performance monitoring across an enterprise.
Our key services include the following:
- Enterprise capacity planning: Establish capacity management processes to ensure that all current and future capacity and performance aspects of the IT infrastructure are provided to meet business requirements at an acceptable cost
- Performance engineering Center of Excellence: Define and operate a set of processes and services to manage performance needs of multiple business applications within a unit or an enterprise
- Enterprise performance monitoring: Define and implement a strategy to monitor the performance of business-critical IT resources and ensure prompt problem detection, analysis and resolution
- Benchmarking: Assure solution scalability
We leverage our proven proprietary methodologies such as ProcessFusion, SMARTStrategy and TierPULSE™ to help you realize top system performance consistently and derive the maximum value from your IT systems. Our solutions will address your performance issues through the following:
- Enhanced responsiveness and quality of service with efficient applications, rationalized performance tools and optimized application hardware capacity
- Greater productivity with reduced risk through proactive monitoring and performance predictions of all key application components to effectively manage your IT systems
- Increased ROI while ensuring business continuity by managing your on-going application performance issues