Using a pay-per-use, on-demand business model, iON helps SMBs leverage technology to be globally competitive.
It helps SMB customers from the following business perspectives:
Single-window IT: iON offers a pre-integrated suite of hardware, network, software and services. Integrated applications provide a comprehensive view of business enabling better decisions.
Minimal set-up time: Best-in-class business processes are pre-embedded in iON. The solution is made ready for use in less than four weeks.
Technology management: TCS takes complete accountability for solution adoption. Our customers are charged only when they go live with iON and our solutions are kept constantly cutting-edge.
Fit-for-purpose: iON has been built with inputs from a number of small businesses. SMBs can start small and plug-in additional applications as they grow.
Auto-compliance: With support for recommended business practices and reporting formats, SMBs automatically comply with statutory and security requirements.
Affordable solution: iON’s pay-per-use model offers up to 35-40% reduction in total cost of ownership when compared with a traditional software licensing model.
Perpetual beta: There is no technology obsolescence with iON; all new software features are immediately and freely available to all customers.
Solution configurability: While operating a shared service for all customers reduces cost, built-in flexibilities enable this common service to behave differently for individual SMBs.
Remote monitoring and problem resolution: TCS’ experts monitor and resolve on-site IT issues through remote management tools.
Scalability, availability and business continuity: iON’s platform capacity grows with the increasing computing needs of SMBs. It is resilient to failures and the service switches over to an alternate data center in case of a disaster.