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Database Services

 

High availability, performance and security of the database environment are central to any business. TCS’ Database Services help you build and manage databases efficiently and cost-effectively, with decades of experience in providing database administration services for various customers across different industry verticals.

Client Challenges  

  • High total cost of ownership (TCO) for database administration services
  • Lack of a tiered support model
  • Unavailability of 24/7 support for global development teams and business partners
  • Database performance issues
  • Presence of a people-centric model, resulting in a dependency on key database administrators
  • Lack of a service-level-based delivery framework
  • Challenges in the knowledge transition process

What TCS provides

TCS’ Database Services offer an entire spectrum of well-structured database service portfolios to meet your needs. Conforming to industry regulations, our services meet your business requirements of high availability, reliability and performance.

Our services can be broadly classified in to the following three categories: 

Database Build Services

These comprise the following activities:

  • Database design and implementation
  • Database upgrade and patch updates
  • Database cross platform and RDBMS migration
  • Database capacity planning
  • Database backup design and implementation
  • Database archival and purging strategy
  • Database cluster implementation
  • Database replication setup
  • Database standby setup / mirroring
  • Database disaster recovery design and implementation

Database Business-As-Usual

We offer you Business-As-Usual operations in development, test and production environments. These include the following:

  • Database request / incident handling and break fixes 
  • Database monitoring
  • Database authorization and security administration 
  • Database space and object management 
  • Database auditing 
  • Database query and memory tuning 
  • Database backups, restores and refreshes

Database Optimization Services

We understand the importance of optimizing your database environments. Our activities include the following:

  • Database virtualization
  • Database consolidation 
  • Performance reengineering

Business Value

We believe that we are in a unique position to help you with the following significant business benefits by leveraging our best-in class database service experiences.

  • An ITIL-based service delivery model
  • Reduced TCOs for database operations
  • Committed year-on-year (Y-o-Y) productivity improvements
  • Continuous improvements leveraging TCS’ proprietary tools
  • Customer-centric transformation and innovation initiatives
  • Strong commitment to SLA improvements
  • A scalable support model that will support your future needs

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