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Command Center Services

 

Organizations increasingly find managing the complexities of their growing systems and networks time and resource intensive. High cost of operations coupled with lack of trained personnel present a challenge to monitor and manage the complex and dynamic IT infrastructure environment. The need to seamlessly manage diverse sets of technologies and a single view dashboard to monitor performance of the systems is also critical for your enterprise.

Service Offerings

  • Remote System Monitoring: Data Center Computer Hardware, Networks (WAN and LAN), Security, Desktops / Laptops Peripherals, Email etc
  • 24X7 Monitoring enabled through a single view dashboard
  • Management Services for Systems and Networks

Business Value

  • Reduced operating expenses through high off shore leverage
  • Proactive monitoring and prioritization of alerts
  • Process driven service management
  • Single point of contact with an integrated service window