Client Challenges
- Disparate voice and voicemail infrastructure
- Traditional call routing (Based on time division multiplexing)
- Traditional endpoints (Digital and analog endpoints)
- Standard voice mail (No unified messaging)
- Lack of system integration
- Complex site-specific trunking, dial plan and user features
- Decentralized monitoring and management
- Quality-of-Service (QoS)
What TCS Provides
TCS’ Converged Network Services provide distinct advantages by bringing together several operational benefits, which result in the following organizational benefits.
- Total Cost of Ownership
- Bandwidth optimization and traffic consolidation over a single converged network
- Reduction in management and support costs
- Reduction in the cost of system integration and application integration
- Unified Communication
- Communication through any device, anywhere, anytime to improve productivity and reduce communication costs
- Complex to Simple Communication
- Elimination of multiple complex networks and simplification of communication infrastructure to a single common infrastructure and reduction in operational costs and improvement in efficiency
- Scalability and Flexibility
- Globally scalable network and communication infrastructure
- Uniform end-user devices and management tools
- Secure Network and Communication Infrastructure
- Improved network security
- Secured communication infrastructure
Business Value
TCS, with its strategic alliances and business relationships with leading vendors in the converged network space (including Cisco, Alcatel-Lucent, and Avaya), leverages its capabilities and enhances your network and communication requirements.
Our Converged Network Services add value with the following:
- Higher operational efficiency
- Reduced converged infrastructure management costs
- Transformed network and communication infrastructure
- Improved network availability and service level management