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Converged Network Services


TCS’ Converged Network Services offer a robust data network backbone that helps you converge your voice, data, video and other multimedia communication applications. It increases your operating efficiencies, reduces expenditure and promotes business interactions among employees, partners, customers, and any other internal or external agencies, thereby powering your processes and functions.

Client Challenges

  • Disparate voice and voicemail infrastructure
  • Traditional call routing (Based on time division multiplexing)
  • Traditional endpoints (Digital and analog endpoints)
  • Standard voice mail (No unified messaging)
  • Lack of system integration
  • Complex site-specific trunking, dial plan and user features
  • Decentralized monitoring and management
  • Quality-of-Service (QoS)

What TCS Provides

TCS’ Converged Network Services provide distinct advantages by bringing together several operational benefits, which result in the following organizational benefits.

  • Total Cost of Ownership
    • Bandwidth optimization and traffic consolidation over a single converged network
    • Reduction in management and support costs
    • Reduction in the cost of system integration and application integration         
  • Unified Communication
    • Communication through any device, anywhere, anytime to improve productivity and reduce communication costs
  • Complex to Simple Communication
    • Elimination of multiple complex networks and simplification of communication infrastructure to a single common infrastructure and reduction in operational costs and improvement in efficiency
  • Scalability and Flexibility
    • Globally scalable network and communication infrastructure
    • Uniform end-user devices and management tools
  • Secure Network and Communication Infrastructure
    • Improved network security
    • Secured communication infrastructure

Business Value

TCS, with its strategic alliances and business relationships with leading vendors in the converged network space (including Cisco, Alcatel-Lucent, and Avaya), leverages its capabilities and enhances your network and communication requirements.

Our Converged Network Services add value with the following:

  • Higher operational efficiency
  • Reduced converged infrastructure management costs
  • Transformed network and communication infrastructure
  • Improved network availability and service level management


IT Infrastructure Services

Learn how TCS’ in-depth industry knowledge and technical expertise helps you harness the best out of your IT investments by creating a “business effective” IT infrastructure that’s not only reliable but also future-proof.

White Papers

Evolution of IT Service Management in a Multi Sourcing World

Information Technology (IT) is going through a large scale shift from traditional silo-based organizations to one of a highly integrated set of services, processes and data. In this white paper, we present how ITIL has evolved with the changing needs of sourcing.